Early-Career Credit Collections Analyst (NA)

Flowserve; Santiago de Querétaro; On-site; MXN 320,000 - 440,000; Full time

Job summary

Flowserve is seeking a proactive Collections Analyst to support our North America finance team in Querétaro. You will manage a portfolio of credit customers, drive timely collections, and maintain relationships with internal partners and customers.

You will work with Finance, Sales, Credit, Cash & Bank, and the Flowserve Global Credit Center to improve cash flow visibility, resolve payment issues, and support accurate forecasting and SOX/compliance activities.

Qualifications

• 0–2 years in collections, accounts receivable or related finance function.
• Bachelor’s degree in Finance, Economics, Accounting or related discipline preferred.
• Experience with North America customers is a plus.
• Strong English written and verbal communication.
• Ability to build professional relationships with internal and external partners.
• Familiarity with credit terms, credit exposure and collection follow-up.
• Proficiency in Microsoft Excel, Word and PowerPoint.

Responsibilities

• Manage and actively collect a portfolio of customer accounts, ensuring invoices are followed up in a timely and professional manner.
• Review daily customer payments, reconcile collection activity, and maintain collection notes.
• Communicate with customers via email, phone and Teams to discuss payment status and commitments.
• Provide biweekly portfolio status updates highlighting challenges and recovery opportunities.
• Collaborate with Finance to assess collectible amounts and support cash forecasting.
• Partner with Finance, Sales, Credit, Cash & Bank and Global Credit Center to resolve collection issues.
• Identify issues, open dispute cases and escalate complex matters when needed.
• Review sales orders on hold, support month-end close and contribute to credit-line management processes.

Skills

Collections

Accounts Receivable

Credit

Cash Application

Finance function

English communication

ERP familiarity

Microsoft Excel

PowerPoint

Education

Bachelor's degree in Finance, Economics, Accounting

Tools

Oracle

SAP

Job description

Flowserve is seeking a proactive Collections Analyst to support our North America finance team in Querétaro. You will manage a portfolio of credit customers, drive timely collections, and maintain relationships with internal partners and customers.

You will work with Finance, Sales, Credit, Cash & Bank, and the Flowserve Global Credit Center to improve cash flow visibility, resolve payment issues, and support accurate forecasting and SOX/compliance activities.