E-commerce Operations Leader: Supply Chain & Fulfillment

Grupo Multimedios; Monterrey; Híbrido; MXN 900.000 - 1.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Hybrid work model

Professional development opportunities

Descripción de la vacante

Grupo Multimedios in Monterrey, Mexico is seeking an E-commerce Operations Manager to oversee and optimize the entire supply chain and logistics process. You will drive efficiency in order fulfillment, manage inventory levels and improve the customer experience through data-driven decisions.

The ideal candidate has 5+ years in e-commerce operations, strong analytical skills, experience with OMS and ERP systems, and the ability to lead a cross-functional team.

Formación

• 5+ years in e-commerce operations or logistics.
• Proven track record optimizing warehouse operations.
• Strong understanding of OMS.
• Fluency in Spanish and English.
• Experience with ERP systems.
• Experience in Monterrey region is a plus.

Responsabilidades

• Oversee all e-commerce operations including order processing, inventory, warehousing, and shipping.
• Develop strategies to optimize the supply chain for efficiency, cost, and speed.
• Manage relationships with 3PL providers, carriers, and suppliers.
• Monitor inventory levels across channels with forecasting and replenishment processes.
• Maintain quality control standards throughout fulfillment.
• Analyze operational data to identify bottlenecks and cost savings.
• Ensure compliance with regulations and company policies.
• Collaborate with customer service, sales, and marketing to ensure a seamless customer journey.
• Lead and mentor the operations team.

Conocimientos

Analytical skills

E-commerce operations

Leadership

Vendor management

Educación

Bachelor's degree in Supply Chain

Herramientas

OMS

ERP systems

Descripción del empleo

Grupo Multimedios in Monterrey, Mexico is seeking an E-commerce Operations Manager to oversee and optimize the entire supply chain and logistics process. You will drive efficiency in order fulfillment, manage inventory levels and improve the customer experience through data-driven decisions.

The ideal candidate has 5+ years in e-commerce operations, strong analytical skills, experience with OMS and ERP systems, and the ability to lead a cross-functional team.