Distribution Operations Supervisor

Expeditors; Cuautitlán Izcalli; On-site; MXN 360,000 - 600,000; Full time

Job summary

Expeditors is a Fortune 500 global logistics company seeking a Distribution Supervisor to assist the Manager with daily operations of the Distribution Department. The role emphasizes exceptional customer service, compliance, and continuous improvement across the network.

The successful candidate will supervise Customer Service Representatives, ensure timely delivery, manage training (52 hours/year), and contribute to budgeting and operational excellence within a compliant framework.

Qualifications

• Bachelor’s degree or equivalent required.
• At least two years of experience in distribution/inventory control.
• Previous supervisory experience required.

Responsibilities

• Assist Manager with daily running of the Distribution Department.
• Oversee compliance with company policies and regulations.
• Supervise Customer Service Representatives and daily workflow.
• Onboard new hires and provide regular feedback and development plans.
• Develop staffing and training plans; ensure 52 hours of training per year.
• Monitor budgeting, accounting and department profitability.

Skills

Customer service

Leadership

Communication

Education

Bachelor’s degree

Tools

CRM software

Inventory management software

EDMS system

Job description

Expeditors is a Fortune 500 global logistics company seeking a Distribution Supervisor to assist the Manager with daily operations of the Distribution Department. The role emphasizes exceptional customer service, compliance, and continuous improvement across the network.

The successful candidate will supervise Customer Service Representatives, ensure timely delivery, manage training (52 hours/year), and contribute to budgeting and operational excellence within a compliant framework.