Distribution Agent

Expeditors; General Escobedo; On-site; MXN 180,000 - 300,000; Full time

Job summary

Expeditors in Mexico is seeking an organized logistics assistant to manage daily order processing, data entry, and billing functions. You will generate documentation, track shipments, and provide timely operational reports while coordinating with warehouse staff and customers.

A focus on accuracy, compliance, and proactive communication is essential. The role emphasizes maintaining records, supporting invoicing processes, and building strong vendor relationships to ensure efficient logistics

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Excellent organizational skills, time management skills in addition to a professional manner
• Positive and willing to help attitude
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely obtain positive results
• Hazardous Materials certification (preferred)
• Understanding transportation process of all models is a plus
• Meet company standards of 52 hours training per year, including as needed management/leadership training

Responsibilities

• Daily process and input of all customer orders and distribution accounts
• Provide daily operational reports that are accurate and timely
• Generate all related paperwork and necessary information required for customer work orders, check all orders for special requests and posts inventory records
• Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management
• Rate domestic transportation bills
• Trace orders as required and notifies customers of any activity concerning their order
• Ensure accurate and timely client and vendors billing
• Maintain damage records and backorder logs
• Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information
• Maintain strong relationships with vendors (trucking companies, and others)
• Provide support with other miscellaneous projects, filing and research
• Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
• Escalation of problems to Management when necessary
• Timely and Accurate Shipment Processing
• Ensures smooth and timely freight process flow according to Expeditors' operational procedures
• Follows customer's standard operating procedures and proactively notifies customers of any issues
• Consistently meets KPI standards, as per company's procedures

Skills

Order processing

Data entry

Customer service

Billing knowledge

Inventory awareness

Tools

MS Excel

ERP system

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Daily process and input of all customer orders and distribution accounts.
• Provide daily operational reports that are accurate and timely.
• Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
• Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
• Rate domestic transportation bills.
• Trace orders as required and notifies customers of any activity concerning their order.
• Ensure accurate and timely client and vendors billing.
• Maintain damage records and backorder logs.
• Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.
• Maintain strong relationships with vendors (trucking companies, and others).
• Provide support with other miscellaneous projects, filing and research
• Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
• Escalation of problems to Management when necessary
• Timely and Accurate Shipment Processing

Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures

• Timely and Accurate Data Entry

Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitor exception reports for quick data integrity resolution

• Timely and Accurate Billing and Accounting

Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.

Qualifications

• Understanding transportation process of all models is a plus
• Hazardous Materials certification (preferred)
• 6 months to 1-year related experience and/or training; or equivalent combination of education and experience
• Meet company standards of 52 hours training per year, including as needed management/leadership training
• Excellent organizational skills, time management skills in addition to a professional manner
• Positive and willing to help attitude
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely obtain positive results

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program