Dispatch Lead: Route Master & Team Coach

Lonestar Electric Supply Partners; San Luis Potosí; Presencial; MXN 716.000 - 1.057.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, life and vision

401(k) retirement plan

Paid time off

Specified paid holidays

Descripción de la vacante

Lonestar Electric Supply Partners is seeking a Dispatch Lead to oversee a dynamic team that schedules drivers for pick-up and delivery of electrical tools and supplies. This role emphasizes safe, efficient, and timely operations in a fast-paced environment.

The ideal candidate will be dependable, prompt, and engaged with a strong desire to provide superior customer service, demonstrating leadership to ensure compliance and on-time performance.

Formación

• 2-3 years of experience in a dispatch or management role overseeing shipping associates.
• Excellent verbal and written communication skills.
• Strong organizational skills to prepare and assign routes.
• Strong leadership skills to ensure drivers' compliance with direction and assignments.
• Basic understanding of geographical area and mapping programs to facilitate efficient routing.
• Proficient with or able to quickly learn dispatch and recordkeeping systems.
• Ability to work at a fast pace and under pressure.
• Thorough understanding of shipping industry.

Responsabilidades

• Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
• Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
• Consolidates orders into truckloads for specific destinations.
• Anticipates weather complications along routes and at the drivers' destinations; communicates delays and route changes as necessary.
• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
• Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
• Monitors drivers' working hours to ensure compliance with federal and state laws and regulations.
• Provides support and training to other Dispatch Associates as needed.
• Oversees maintenance and repair schedules for vehicles.
• Performs other related duties as assigned.

Conocimientos

Verbal communication

Written communication

Organizational skills

Leadership

Routing/map skills

Dispatch systems

Herramientas

Dispatch software

Descripción del empleo

Lonestar Electric Supply Partners is seeking a Dispatch Lead to oversee a dynamic team that schedules drivers for pick-up and delivery of electrical tools and supplies. This role emphasizes safe, efficient, and timely operations in a fast-paced environment.

The ideal candidate will be dependable, prompt, and engaged with a strong desire to provide superior customer service, demonstrating leadership to ensure compliance and on-time performance.