Director of Operations Excellence & Strategy

Ericsson GmbH; Ciudad de México; Presencial; MXN 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

Ericsson seeks a Director of Operations Excellence in Mexico City to drive governance, KPI/OKR oversight, and data-driven decision making across a complex tech environment. You will partner with finance, operations, and delivery teams to deliver executive-grade insights and maintain strict controls.

You’ll lead continuous improvement, standardize processes, and guide automation and AI initiatives to enhance reporting capabilities and business performance.

Formación

• Experience in governance, PMO, Chief of Staff, Operations Excellence, Business Operations, or similar strategic roles.
• Strong financial acumen with experience analyzing performance, budgets, forecasts, profitability, and metrics.
• Ability to translate complex data into executive-level insights and recommendations.

Responsabilidades

• Lead operational and financial governance activities with accurate reporting and alignment across functions.
• Own KPI and OKR tracking, performance reviews, and executive management reporting.
• Consolidate business, operational, and financial data into actionable insights for leadership decisions.
• Identify business risks, develop mitigation plans, and ensure governance actions are followed through.
• Drive continuous improvement, process standardization, and operational excellence initiatives.
• Partner with finance, operations, delivery, and stakeholders to align on strategic priorities.
• Lead automation, digitalization, and AI initiatives to improve efficiency and reporting capabilities.
• Facilitate governance forums, business reviews, and strategic planning activities.
• Ensure compliance with policies, controls, data security, and standards.
• Act as a liaison across stakeholders to influence outcomes without direct authority.

Conocimientos

Financial governance

KPI & OKR tracking

Executive reporting

Stakeholder alignment

Automation initiatives

Data-driven insights

Descripción del empleo

Ericsson seeks a Director of Operations Excellence in Mexico City to drive governance, KPI/OKR oversight, and data-driven decision making across a complex tech environment. You will partner with finance, operations, and delivery teams to deliver executive-grade insights and maintain strict controls.

You’ll lead continuous improvement, standardize processes, and guide automation and AI initiatives to enhance reporting capabilities and business performance.