Direct Sales Specialist

Mheducation; México; Hybrid; MXN 400,000 - 600,000; Full time

Job summary

McGraw Hill is seeking a Direct Sales Specialist to own the sales budget for the Mexico region and drive new business, cross-sell, and renewals with educational institutions.

You will build relationships, present solutions, forecast in Salesforce, and collaborate with regional stakeholders to increase revenue while delivering digital learning experiences. Remote role open to qualified applicants in Mexico, with 3-5 years of related experience.

Qualifications

• 3-5 years of experience in Account Management, Customer Success, Enterprise Sales, or Relationship Management.
• Experience managing enterprise or institutional accounts.
• Exposure to EdTech, Publishing, or learning solutions is preferred.
• Experience owning renewals, account growth, and customer retention initiatives.
• Strong analytical skills with the ability to translate customer data into actionable insights.
• Excellent communication, presentation, and negotiation skills.

Responsibilities

• Identify business opportunities and follow up with relevant professional development services.
• Develop and implement strategies to grow revenue through new and existing business.
• Maintain relationships with customers via on-site meetings, calls, and emails.
• Forecast and track activity in Salesforce.com.
• Present to decision-makers in educational institutions.

Skills

Account management

Customer success

Enterprise sales

Relationship management

Negotiation

Tools

Salesforce

MS Office

Job description

Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

The direct sales specialist owns McGraw Hill's sales budget for assigned territory across the region. This role will be responsible for the overall sales and performance of the territory. A direct sales specialist must liaise with regional stakeholders to drive sales growth with a particular focus on new business, cross-sell and upsell activity. Direct sales specialists are experienced communicators who are highly organized, data-driven, and can quickly learn and leverage new technologies to maximize the impact of McGraw Hill solutions on educators and learners. The ideal candidate has an entrepreneurial spirit - is willing to seek out, engage and close business all while working in a dynamic and complex environment. Intellectual curiosity and an appreciation for educational institutions are keys to success in this role.

This is a remote position open to applicants authorized to work for any employer within Mexico

What can you expect from the position?

• Identify business opportunities on potential customers and follow up with relevant professional development services to them
• Initiative to implement strategies to grow revenue through new/existing businesses development
• Developing and maintaining relationships with existing customers and prospective clients via on-site meetings, telephone calls and emails
• Superior customer relationship management skills. Demonstrate the ability to build relationships with end users and decision makers
• Achieving or exceeding territory sales targets by selling our products
• Meeting, giving product presentations and information to decision-makers in educational institutions (Academic presentations are expected)
• Maintain accurate and timely tracking and forecasting in salesforce.com
• Maintain up-to-date knowledge of McGraw-hill products, platforms, and capabilities

We're looking for someone with:

• 3-5 years of experience in Account Management, Customer Success, Enterprise Sales, or Relationship Management
• Experience managing enterprise or institutional accounts
• Exposure to the EdTech, Publishing or learning solutions industry is preferred
• Experience owning renewals, account growth, and customer retention initiatives
• Good analytical skills with the ability to translate customer data into actionable insights
• Strong communication, presentation, and negotiation skills
• Proficiency in MS Office and business reporting tools

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively building experiences that will help shape the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.