DevOps Production Support Engineer – Prometheus, Grafana & Linux

Infosys; Región Centro; On-site; MXN 450,000 - 700,000; Full time

Job summary

Infosys is seeking a DevOps Support Engineer to maintain critical applications for global financial services clients. The role requires 4–9 years of DevOps experience, strong Linux foundations, and hands-on work with Prometheus, Grafana, and load balancers.

You will handle incident and change management, scripting in Shell, Java or Python, and collaborate with a global team to drive reliable, scalable solutions. Excellent communication and multi-tasking in a fast-paced environment are essential.

Qualifications

• 4–9 years of work experience in DevOps
• Bachelor's degree in information technology, Computer information systems, Computer Science or related field.
• Experience with Linux scripting/development (Java, Python) is a plus.

Responsibilities

• Manage incidents and changes
• Handle request management
• Maintain load balancers and monitoring tools
• Work with SCM tools like Git
• Apply Prometheus & Grafana for monitoring
• Scripting in Shell, Groovy
• Work with MySQL & Unix environments

Skills

Prometheus

Grafana

Shell scripting

Analytical thinking

Communication

Multitasking

Problem solving

Git

Java

Python

SQL

Linux

Education

Bachelor's degree in IT/CS

Tools

Git

Groovy

MySQL

Unix

Job description

Infosys is seeking a DevOps Support Engineer to maintain critical applications for global financial services clients. The role requires 4–9 years of DevOps experience, strong Linux foundations, and hands-on work with Prometheus, Grafana, and load balancers.

You will handle incident and change management, scripting in Shell, Java or Python, and collaborate with a global team to drive reliable, scalable solutions. Excellent communication and multi-tasking in a fast-paced environment are essential.