Dealer Credit Operations Analyst

GM Financial; Monterrey; On-site; MXN 201,000 - 335,000; Full time

Job summary

GM Financial is seeking a detail‑oriented Credit Operations Analyst to join our Monterrey team. You will receive, analyze, and respond to credit applications and purchasing inquiries from dealers, ensuring timely, policy-compliant decisions.

Qualifications include a Bachelor’s degree in administration, accounting, economics or related, and 1+ year of customer service or credit analysis experience. Bilingual English preferred.

Qualifications

• Bachelor’s degree required (administration, accounting, economics or related).
• 1+ year of experience in customer service, credit analysis or related.
• Desirable background in financial institutions or banking.

Responsibilities

• Provide dealers with assistance regarding credit applications, analysis, and purchasing inquiries via email and phone.
• Maintain full knowledge of credit policies and procedures.
• Deliver daily reports in a timely manner.
• Ensure compliance with risk and fraud policies.
• Maintain call handling times within established targets.

Skills

English proficiency

Customer service

Teamwork

Communication

Education

Bachelor’s degree in administration, accounting, economics or related

Tools

Microsoft Copilot

Job description

GM Financial is seeking a detail‑oriented Credit Operations Analyst to join our Monterrey team. You will receive, analyze, and respond to credit applications and purchasing inquiries from dealers, ensuring timely, policy-compliant decisions.

Qualifications include a Bachelor’s degree in administration, accounting, economics or related, and 1+ year of customer service or credit analysis experience. Bilingual English preferred.