Data Delivery & Workflow Specialist

Acxiom; Estado de México; Presencial; MXN 446.000 - 781.000; Jornada completa

Descripción de la vacante

Acxiom in Mexico, Estado de México, seeks a Delivery Analyst to design, setup, monitor, and validate data product workflows, ensuring client requirements and SLAs are met.

You will coordinate with clients, vendors and internal stakeholders, manage multiple projects, analyze priorities and deliver accurate processing results, while upholding security policies.

Preferred skills include Identity Resolution, USPS Address Standards, GDPR, and encryption/decryption knowledge.

Formación

• Bachelor’s degree from a four-year college or university or minimum 2 years relevant industry experience in Information Technology
• Microsoft Office applications
• Demonstrated ability to communicate with clients and internal stakeholders
• Attention to detail, important to monitor and audit solution processing services
• Working Knowledge of Identity Resolution
• USPS Address Standards, GDPR-Privacy Regulations
• Encryption/Decryption (PGP/GPG, SDMS, GIS)

Responsabilidades

• Coordinate and manage source file receipt with clients, vendors, and/or internal stakeholders. Design, construct and execute data workflows, verify input/output counts, monitor data processing, and audit/verify the results based on historical trends.
• Validate source and output data, data formatting specifications, and output requirements according to specifications to ensure zero defects.
• Deliver accurate output information to clients and/or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms.
• Ensure compliance with quality assurance processes, established process and procedures, project requirements and service level agreements/expectations.
• Research, troubleshoot, and lead the resolution of data or processing issues according to product, client and / or third-party vendor specifications. This includes advising the team and clients on necessary solution changes or fixes to implement as well as the actual work to implement/fix.
• Professionally communicate internally and externally with clients and stakeholders as determined by the nature of the discussion. Leads client meetings as it pertains to solution, research, issues, change management and trouble shooting. Point of contact to clients for solution components as well.
• Accountable for effective time management to meet deadlines, including taking the Initiative to monitor work after hours.

Conocimientos

Communication with clients

Stakeholder management

Attention to detail

Microsoft Office applications

Educación

Bachelor's degree in Information Technology

Descripción del empleo

Acxiom in Mexico, Estado de México, seeks a Delivery Analyst to design, setup, monitor, and validate data product workflows, ensuring client requirements and SLAs are met.

You will coordinate with clients, vendors and internal stakeholders, manage multiple projects, analyze priorities and deliver accurate processing results, while upholding security policies.

Preferred skills include Identity Resolution, USPS Address Standards, GDPR, and encryption/decryption knowledge.