Data Capture & Records Operations Specialist

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex; Xico; On-site; MXN 180,000 - 240,000; Full time

Job summary

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking an Ops Support Specialist 3 to provide day-to-day operations support, including record maintenance, account opening, and documentation in coordination with the Operations - Core Team.

This entry-level role also acts as a liaison between operations staff, relationship managers, and clients, ensuring accurate data handling, compliance with rules, and efficient processing of activities.

Qualifications

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Responsibilities

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Typing skills

Computer skills

Adapt to new technology

Written and verbal communication

Teamwork

Education

High School diploma or equivalent

Tools

Office suite (Excel basics)

Job description

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking an Ops Support Specialist 3 to provide day-to-day operations support, including record maintenance, account opening, and documentation in coordination with the Operations - Core Team.

This entry-level role also acts as a liaison between operations staff, relationship managers, and clients, ensuring accurate data handling, compliance with rules, and efficient processing of activities.