Customer Service & Planning Supervisor

IEE Sensing; Región Centro; Presencial; MXN 500.000 - 700.000; Jornada completa

Descripción de la vacante

IEE Sensing in Jalisco, Mexico is seeking a Supply Chain Management professional. The candidate will be responsible for processing customer orders, analyzing customer forecasts, and coordinating with finance for month-end closing. A minimum of 5 years of relevant experience, leadership in customer service, and fluency in English are necessary. Knowledge of SAP/R3 in Sales and Distribution and Material Management is a plus. Join our dynamic team and contribute to innovative solutions in a multicultural environment.

Formación

• Minimum of 5 years of experience in Supply Chain or related position.
• Experience in leading a customer service team.
• Familiarity with SAP/R3, specifically in Sales and Distribution and Material Management modules.
• Understanding of production planning processes.
• Proficiency in English is necessary.

Responsabilidades

• Process customer orders and invoices.
• Analyze customer forecasts and orders.
• Coordinate month-end and year-end closing activities with Finance.
• Follow up on logistics requirements of customers.

Conocimientos

5 years of experience

Lead the customer service team

SAP/R3 knowledge in SD and MM

Knowledge of production planning

Fluency in English

Descripción del empleo

A company is only as good as its people. And, as we always want to be at the top of our game, you’ll need to be there too if you want to work with us. We are currently looking for the right person to join our Supply Chain Management Department.

Your Responsibilities

• Processing of Customer Orders
• Processing of Customer and Intercompany Deliveries (in case if needed)
• Processing of Customer and Intercompany Invoices
• Analyzing Customer Forecast and Customer Orders
• Analyse production planning and detect constraints in process.
• Follow up with Production Planning / Buffer Management to meet Customer Due Date
• Coordinate month end /year end closing activities with Finance
• Processing of ramp up scenarios for new Customer Projects
• Follow up on Internal Project to meet Customer Requirements
• Follow up on Logistics requirement of IEE’s Customers (Platforms)

Requirements

• 5 years of experience at least in the position
• Lead the customer service team
• SAP/R3 knowledge in the modules SD (Sales and Distribution) and MM (Material Management) are considered assets
• Knowledge of production planning
• Fluency in English is required.

Why would you want to work with us?

At IEE we’re dynamic, motivated, and solution-oriented. We’re proud of our heritage but, at the same time, very focused on the future. We want to make a difference and we’ll respect and value your contribution.

Joining Our Team Means

• developing new ideas, looking at things from a different perspective within a multicultural environment
• cooperating respectfully, honestly and truthfully

We are looking forward to receiving your application!