Customer Service Assistant – Order & Key-Accounts Support

Valmont Group; Apodaca; On-site; MXN 260,000 - 420,000; Full time

Job summary

Valmont Group is seeking a qualified professional in Nuevo León to receive and process customer orders, inquiries, and complaints. The role focuses on maintaining strong, proactive relationships with key customers and the sales team to ensure smooth order fulfillment and service.

The ideal candidate will have a high school diploma or higher, with a track record of handling customer communications and order processing in a fast-paced environment.

Qualifications

• Receives and processes customer orders, inquiries and/or complaints covering items or products ordered.
• Proactively maintains an ongoing relationship with key customers and sales staff.

Responsibilities

• Receives and processes customer orders, inquiries and/or complaints.
• Maintains an ongoing relationship with key customers and sales staff.

Education

High School diploma

Associates Degree

Bachelor's Degree

Job description

Valmont Group is seeking a qualified professional in Nuevo León to receive and process customer orders, inquiries, and complaints. The role focuses on maintaining strong, proactive relationships with key customers and the sales team to ensure smooth order fulfillment and service.

The ideal candidate will have a high school diploma or higher, with a track record of handling customer communications and order processing in a fast-paced environment.