Customer Relationship Manager

Bühler Group; Toluca; Presencial; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

Bühler Group is seeking a client-focused service sales professional to develop and execute a customer service strategy across the equipment lifecycle. You will identify customer needs, promote service solutions, and drive sustainable growth with key clients.

Join Bühler Group to build strong customer relationships, uncover business opportunities, and deliver service outcomes that align with our CS management strategy for long-term contracts and high customer satisfaction.

Formación

• Knowledge of strategic planning, manufacturing processes, and maintenance systems.
• Sales of service solutions.
• Manufacturing processes, maintenance systems, opportunity analysis.
• Knowledge of market analysis tools.

Responsabilidades

• Develop and execute the customer service strategy.
• Identify and understand customer needs.
• Promote and lead the sale of service solutions throughout the equipment lifecycle.
• Drive the mutual, sustainable growth of current customers by identifying business opportunities.
• Build strong relationships with customers, especially key clients.

Conocimientos

Strategic planning

Manufacturing processes

Maintenance systems

Service sales

Market analysis

Descripción del empleo

Develop service solutions for our clients in accordance with CS management's strategy in order to increase customer satisfaction and develop long-term contracts.

This is where you'll excel

• Develop and execute the customer service strategy.
• Identify and understand customer needs.
• Promote and lead the sale of service solutions throughout the equipment lifecycle.
• Drive the mutual, sustainable growth of current customers by identifying business opportunities.
• Build strong relationships with customers, especially key clients.

These are the skills you'll need

• Knowledge of strategic planning, manufacturing processes, and maintenance systems.
• Sales of service solutions.
• Manufacturing processes, maintenance systems, opportunity analysis.
• Knowledge of market analysis tools.

Questions? We are happy to answer them!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.