Customer Data Steward & Governance Analyst

Zebra Technologies CZ s.r.o; Ciudad de México; Híbrido; MXN 380.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Flexible hours

Summer Flex Fridays

Focus Fridays

Well-being day

Descripción de la vacante

Zebra Technologies is seeking a Master Data Coordinator II to govern customer master data across core systems and ensure data accuracy for order-to-cash processes. You will manage data quality checks, deduplication, enrichment, and adherence to governance rules while collaborating cross-functionally to support onboarding and compliance requirements across global operations.

In this role, you will mentor junior team members, generate data quality dashboards, and contribute to data governance

Formación

• Bachelor's degree or equivalent work experience in a related field.
• 3+ years in master data management, data administration or governance.
• Hands-on experience with ERP/CRM/MDM platforms.

Responsabilidades

• Create, update, validate, block/unblock and deactivate customer master data records.
• Process master data service requests with defined SLAs and triage complex cases.
• Perform data quality checks, identify anomalies, and remediation.
• Investigate duplicates and apply merge/survivorship decisions.
• Validate data against external references and internal policies.
• Support SOX controls, audits, and documentation.
• Maintain master data SOPs and work instructions.
• Collaborate cross-functionally to resolve data issues and onboarding.
• Contribute to data governance initiatives and UAT for changes.
• Generate data quality reports and KPI dashboards.
• Mentor Coordinator I and junior teammates.

Conocimientos

Data governance

Data accuracy

Excel

English communication

Prioritization

Cross-functional collaboration

Educación

Bachelor's degree in Business, Information Management, Finance, Supply Chain, or a related field

Herramientas

Oracle EBS

SAP

Salesforce

Informatica MDM

Reltio MDM

Descripción del empleo

Zebra Technologies is seeking a Master Data Coordinator II to govern customer master data across core systems and ensure data accuracy for order-to-cash processes. You will manage data quality checks, deduplication, enrichment, and adherence to governance rules while collaborating cross-functionally to support onboarding and compliance requirements across global operations.

In this role, you will mentor junior team members, generate data quality dashboards, and contribute to data governance