Customer-First Sales Associate - Style & Service

American Eagle Outfitters Inc.; San Pedro Garza García; Presencial; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. is hiring a Sales Associate in San Pedro Garza Garcia, Nuevo León, Mexico. The role focuses on delivering an exceptional shopping experience, meeting daily sales goals, and promoting AE loyalty programs.

You will help customers with product knowledge, maintain store presentation, and collaborate with team members to ensure smooth operations. The position requires strong communication, the ability to multitask in a fast-paced environment, and availability for

Formación

• Previous retail experience preferred.
• Strong verbal and written communication with customers, sales leadership, and associates.
• Demonstrated collaborative skills and ability to work well within a team.
• Ability to receive feedback and take action when appropriate.
• Able to stand and move about for extended periods of time with short rest breaks.
• Available to work a flexible schedule including evenings, weekends and holidays.
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to perform all Essential Job Functions.
• Proficient with technology.

Responsabilidades

• Consistently demonstrate the AEO Customer First selling standards to deliver a positive customer experience and achieve daily sales goals.
• Drive AE brand loyalty by informing customers about loyalty programs.
• Leverage tools to provide product knowledge and maximize sales.
• Support fellow employees by sharing knowledge and assisting in customer interactions.
• Outfit customers with looks based on their style and current promotions.
• Promote awareness of AEO and aerie brands across channels.
• Process store transactions quickly and accurately per cash handling procedures.
• Restock and label merchandise, maintain neat sales floor and backroom SOPs.
• Resolve customer concerns in line with company policy and with leadership support.
• Adhere to all company policies and procedures.

Conocimientos

Retail experience

Customer service

Communication

Team collaboration

Feedback reception

Multi-tasking

Technology proficient

Descripción del empleo

American Eagle Outfitters Inc. is hiring a Sales Associate in San Pedro Garza Garcia, Nuevo León, Mexico. The role focuses on delivering an exceptional shopping experience, meeting daily sales goals, and promoting AE loyalty programs.

You will help customers with product knowledge, maintain store presentation, and collaborate with team members to ensure smooth operations. The position requires strong communication, the ability to multitask in a fast-paced environment, and availability for