Customer-Facing AI Engineer - Full-Stack & ML (Mexico)

HappyRobot; México; On-site; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Healthcare, dental, vision coverage

Equity

Autonomy and ownership of projects

Job summary

HappyRobot in Mexico City is seeking a versatile Forward Deployed Engineer to join our fast-growing team. You will collaborate directly with customers to implement and optimize our AI platform, onboarding, deployment, and ongoing support, while contributing to product innovation.

Work with a founder-friendly, ownership-driven culture that values clear communication, end-to-end delivery, and rapid iteration across multi-disciplinary projects.

Qualifications

• Strong full-stack experience with React, TypeScript and Node.js.
• Hands-on proficiency in Python.
• Experience building AI/ML applications, including LLM prompting and tuning.
• Ability to manage APIs and integrate with third-party systems.
• Excellent communication to explain technical concepts to non-technical stakeholders.
• Proven ability to prioritize and manage multiple projects under tight deadlines.
• Founder mindset: independent, takes ownership in a fast-paced environment.

Responsibilities

• Customer-Facing Engineering – work with customers from onboarding to ongoing usage.
• Technical Development – build features, MVPs, and scalable solutions.
• Full-Stack Development – utilize React, TypeScript, Node.js, Python.
• AI/ML Applications – design and iterate on AI/ML solutions and prompts.
• Integration & APIs – manage APIs and third-party integrations.
• Cross-Functional Collaboration – partner with Product, Engineering and Customer Success.
• Iterative Problem-Solving – improve AI solutions based on feedback.
• Project Management – prioritize multiple projects under deadlines.

Skills

React

TypeScript

Node.js

Python

AI/ML apps

LLM prompting

APIs

Communication

Project management

Independent mindset

Job description

HappyRobot in Mexico City is seeking a versatile Forward Deployed Engineer to join our fast-growing team. You will collaborate directly with customers to implement and optimize our AI platform, onboarding, deployment, and ongoing support, while contributing to product innovation.

Work with a founder-friendly, ownership-driven culture that values clear communication, end-to-end delivery, and rapid iteration across multi-disciplinary projects.