Crossborder Execution Analyst

Damco Spain SL; Monterrey; Híbrido; MXN 360.000 - 540.000; Jornada completa

Descripción de la vacante

Maersk is seeking a logistics professional in Monterrey to execute and coordinate cross-border ground shipments, ensuring timely pickup, transit, and delivery aligned with customer requirements.

With 3+ years in cross-border operations and strong communication with carriers, you will manage high shipment volumes, monitor performance, and collaborate with internal teams to maintain service levels and resolve issues.

Formación

• 3+ years of experience in cross-border ground transportation operations.
• Proven ability to manage high shipment volumes (300+ per month).
• Strong customer-facing and problem-solving skills.
• Solid knowledge of cross-border execution, including carrier coordination, milestones tracking, and service level management.
• Conversational English proficiency.

Responsabilidades

• Execute and coordinate cross-border ground shipments, ensuring timely pickup, transit, and delivery.
• Provide proactive shipment visibility and customer communication, responding promptly to requests.
• Manage daily interaction with carriers and vendors to ensure capacity and tracking milestones.
• Monitor and control operational performance, identifying risks and taking corrective action.
• Collaborate with internal teams (commercial, customer service, procurement) to ensure smooth execution and continuous improvement.

Conocimientos

Cross-border ground transportation

Carrier coordination

Customer service

Problem solving

Communication

Descripción del empleo

We have a vision bigger than the ocean: to be a true integrator of container logistics by connecting and simplifying our customers’ supply chains. We rely on our people to make it happen.

We’re taking a major step on this journey, carrying out a vital mission: supporting our employees so they can better support our customers.

What We Offer

Exciting career opportunities with international reach to further expand your experience through our award-winning talent development initiatives focused on diversity.

An energizing environment focused on innovation, designed to keep you motivated.

A talented, genuinely diverse team guided by values that inspire passion and mutual support.

A culture of equity, mutual respect, accountability, and care for our business and customers.

A competitive compensation and benefits package for full-time employees.

Globally recognized talent policies, consistently investing in personal and professional development.

We value the diversity of our talent and always strive to hire the best person for the job. We’re proud of this and see it as a genuine source of strength for building high-performing teams. If you're interested in this position and want to build a career with us, we invite you to join our team!

• Execute and coordinate cross-border ground shipments, ensuring timely pickup, transit, and delivery in line with customer requirements and service level agreements.
• Provide proactive shipment visibility and customer communication, responding to requests promptly and managing critical or high-priority loads with accuracy and urgency.
• Manage daily interaction with carriers and vendors, ensuring capacity availability, tracking milestones, and resolving operational issues that may impact service.
• Monitor and control operational performance, identifying risks such as delays or potential line stoppages and taking immediate corrective action.
• Collaborate with internal teams and stakeholders (commercial, customer service, procurement) to ensure smooth execution, continuous improvement, and consistent customer experience.
• 3+ years of experience in cross-border ground transportation operations, preferably within freight forwarding or logistics companies.
• Proven ability to manage high shipment volumes (ideally 300+ cross-border shipments per month) in fast-paced environments.
• Strong customer-facing and problem-solving skills, with the ability to manage time-critical shipments and operational escalations.
• Solid knowledge of cross-border execution, including carrier coordination, milestones tracking, and service level management.
• Conversational English proficiency, with flexibility to support critical situations outside regular business hours when required.

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers’ supply chains.

As a global leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: --https://www.maersk.com

We are committed to equal employment opportunities and provide reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit discrimination against any candidate based on race, color, gender, sex, age, religion, creed, nationality, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .