CRM & Operations Coordinator (Hybrid)

MezTal; Región Centro; Hybrid; MXN 201,000 - 290,000; Full time

Benefits offered by this job

Christmas Bonus

Health Insurance

Hybrid Work Scheme

Professional Development

Meal stipend

Job summary

MezTal seeks a organized, proactive CRM/Operations Coordinator to support daily tasks, client communications, and data management. The junior role emphasizes learning, ownership, and cross-functional teamwork.

You’ll keep CRM records current, coordinate meetings and deadlines, and assist with process improvements across operations. The ideal candidate enjoys staying organized, communicates well, and is eager to grow professionally.

Qualifications

• 1–2 years of administrative, customer service, or client-facing experience.
• Strong organizational and follow-through skills with attention to detail.
• Comfortable communicating with diverse stakeholders and building professional relationships.
• Proficient English written and verbal communication; customer-service oriented.
• Experience with a CRM system; knowledge of HubSpot is a plus.
• Experience in sales support, sales development, or account coordination preferred.
• Familiarity with AI tools (Claude, ChatGPT) a plus.

Responsibilities

• Coordinate day-to-day operational and administrative activities.
• Maintain CRM data accuracy and manage client/prospect records.
• Track follow-ups, deadlines, and important dates; ensure timely updates.
• Support client follow-ups and professional communication with stakeholders.
• Identify issues and communicate them proactively to the team.
• Learn new systems and improve processes with minimal supervision.

Skills

Organizational skills

Attention to detail

People communication

English proficiency

Customer-service mindset

Willingness to learn

CRM experience

Sales support experience

HubSpot familiarity

AI tools proficiency

Tools

HubSpot

CRM tools

AI tools (Claude/ChatGPT)

Job description

MezTal seeks a organized, proactive CRM/Operations Coordinator to support daily tasks, client communications, and data management. The junior role emphasizes learning, ownership, and cross-functional teamwork.

You’ll keep CRM records current, coordinate meetings and deadlines, and assist with process improvements across operations. The ideal candidate enjoys staying organized, communicates well, and is eager to grow professionally.