Credit Controller

Hempel Paints Kuwait Company W.L.L.; Monterrey; Hybrid; MXN 420,000 - 620,000; Full time

Benefits offered by this job

Hybrid work schedule

Christmas bonus

Private Medical Insurance for employee

Life Insurance

Annual Bonus

Pantry Card

Saving fund

Optional Retirement Plan

Job summary

Hempel is seeking a detail-oriented Credit Controller Associate to oversee accounts receivable for entities including Mexico. You will assess credit risk, perform analyses of financial statements, and drive timely collections while collaborating with Sales, Customer Care, and Legal in a hybrid Monterrey environment.

You will require at least 2 years in AR or Credit Control, proficiency with ERP systems, and strong Excel skills, with intermediate English.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2 years of Accounts Receivable or Credit Control experience (mandatory for the Mexico entity).
• Ability to interpret financial statements, including balance sheets and income statements.
• Experience with ERP or computerized accounting systems.
• Knowledge of Mexico's billing processes and Payment Complement (Complemento de Pago).
• Intermediate English proficiency.
• Working knowledge of Microsoft Excel and Outlook.
• Working knowledge of GetPaid and D365 (preferred)

Responsibilities

• Make credit recommendations in line with the approval matrix regarding credit limits and payment terms.
• Perform credit analysis for new and existing customers according to required documentation such as credit applications and financial statements.
• Collect past due accounts through calls, emails, statements, and other collection activities.
• Research disputed invoices and coordinate any required internal corrections.
• Maintain records of outstanding receivables and keep Sales and Customer Care informed of collection status.
• Partner with third-party collection agencies when internal collection efforts have been exhausted.
• Complete finance-specific customer setup and updates in the ERP system.
• Update bank payment information daily and collaborate with customers and the Cash Application team on reconciliations.
• Prepare and send Payment Complement files daily, ensuring payments are properly identified and delivered to customers on time.
• Partner with the Legal Department to manage customer promissory notes and maintain related documentation.

Skills

Credit analysis

Accounts receivable

ERP systems

Microsoft Excel

GetPaid

D365

Intermediate English

Education

Bachelor's degree in Finance/Accounting/Business Administration

Tools

ERP systems

GetPaid

D365

Microsoft Excel

Outlook

Job description

Hempel, founded in Denmark in 1915, is a world-leading supplier of trusted coating solutions. Across the globe, our products protect and beautify buildings, infrastructure and other assets, and play an essential role in our customers' businesses. They help minimize maintenance costs, improve aesthetics, and increase energy efficiency. Through our brands Hempel, Neogard, Crown Paints, Wattyl and Farrow & Ball, we provide solutions for the Marine, Energy, Infrastructure and Decorative industries. This role reports to the Credit Controller Team Lead and is responsible for the accounts receivable function for assigned entities, including but not limited to Mexico and Brazil. This role is responsible for managing customer credit risk, supporting the timely collection of outstanding receivables, and maintaining finance-specific customer setup in the ERP system. The Credit Controller supports cash flow generation through effective collections, sound credit decisions, and close collaboration with Sales, Customer Care, Cash Application, and Legal while maintaining positive customer relationships.

Essential Responsibilities

• Make credit recommendations in line with the approval matrix regarding credit limits and payment terms.
• Perform credit analysis for new and existing customers according to the required documentation such as: credit application, financial statements, including balance sheets and income statements.
• Collect past due accounts through calls, emails, statements, and other collection activities.
• Research disputed invoices and coordinate any required internal corrections.
• Maintain records of outstanding receivables and keep Sales and Customer Care informed of collection status.
• Partner with third-party collection agencies when internal collection efforts have been exhausted.
• Complete finance-specific customer setup and updates in the ERP system.
• Complete customer documentation required to register Hempel as a vendor, including trade references, lien waivers, and related forms.
• Update bank payment information daily and collaborate with customers and the Cash Application team on reconciliations.
• Prepare and send Payment Complement files daily, ensuring payments are properly identified and delivered to customers on time.
• Partner with the Legal Department to manage customer promissory notes and maintain related documentation.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2 years of Accounts Receivable or Credit Control experience (mandatory for the Mexico entity).
• Ability to interpret financial statements, including balance sheets and income statements.
• Experience with ERP or computerized accounting systems.
• Knowledge of Mexico's billing processes and Payment Complement (Complemento de Pago).
• Intermediate English proficiency.
• Working knowledge of Microsoft Excel and Outlook.
• Working knowledge of GetPaid and D365 (preferred)

Key Competencies

• Communication and negotiation skills.
• Analytical thinking and problem-solving.
• Planning and organizational skills.
• Customer service orientation.
• Teamwork, resilience, and integrity.

What is in it for you?

• Hybrid work schedule (3 days office, 2 home) Christmas bonus: 30 days Medical Insurance (private) by employee and direct family Life Insurance Annual Bonus Pantry Card Saving fund Orienta PAE Optional Retirement Plan, with company contribution

Applicants must be legally authorized to work in Mexico. Direct applicants only; we are not engaging with outside recruitment agencies. Application due 2026-10-15 Seniority Level Associate Job Functions Accounting / Auditing, Customer Service, Finance Industry Chemicals At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together. Hempel is a world-leading supplier of trusted coating solutions working with customers within the decorative, marine, infrastructure and energy industries. Our purpose is to shape a brighter future with sustainable coating solutions, and being owned by the Hempel Foundation gives us the stability, means and purpose to deliver lasting, positive change in the world. The Hempel Group is the owner and parent company of Crown Paints, Wattyl and the Neogard brand.