Hybrid Credit Controller — Collections & Credit Analysis

Crown Paints Limited; Monterrey; Hybrid; MXN 300,000 - 520,000; Full time

Benefits offered by this job

Hybrid work schedule (3 days office, 2

Christmas bonus: 30 days

Medical Insurance (private)

Life Insurance

Annual Bonus

Pantry Card

Saving fund

Orienta PAE

Optional Retirement Plan

Job summary

Hempel is a global coatings company seeking a Credit Controller to manage accounts receivable for Mexico and Brazil. You will evaluate credit risk, drive timely collections, and maintain customer records in our ERP system, supporting collaboration across Sales, Customer Care and Legal.

This role reports to the Credit Controller Team Lead and offers a hybrid work model in Mexico. A minimum 2 years AR/credit control experience and English proficiency are required, with familiarity in GetPaid and

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2 years of Accounts Receivable or Credit Control experience (mandatory for the Mexico entity).
• Ability to interpret financial statements, including balance sheets and income statements.
• Experience with ERP or computerized accounting systems.
• Knowledge of Mexico's billing processes and Payment Complement (Complemento de Pago).
• Intermediate English proficiency.
• Working knowledge of Microsoft Excel and Outlook.
• Working knowledge of GetPaid and D365 (preferred).

Responsibilities

• Make credit recommendations in line with the approval matrix regarding credit limits and payment terms.
• Perform credit analysis for new and existing customers according to required documentation (credit application, financial statements).
• Collect past due accounts through calls, emails, statements, and other collection activities.
• Research disputed invoices and coordinate internal corrections.
• Maintain records of outstanding receivables and inform Sales and Customer Care of collections.
• Partner with third-party collection agencies when internal efforts are exhausted.
• Complete finance-specific customer setup and updates in the ERP system.
• Complete customer documentation to register Hempel as a vendor, including trade references and related forms.
• Update bank payment information daily and collaborate on reconciliations.
• Prepare and send Payment Complement files daily.
• Partner with Legal to manage customer promissory notes and related documentation.

Skills

Analytical thinking

Negotiation

Planning

Customer service

Teamwork

Education

Bachelor's degree in Finance/Accounting/Business Administration

Tools

GetPaid

D365

Job description

Hempel is a global coatings company seeking a Credit Controller to manage accounts receivable for Mexico and Brazil. You will evaluate credit risk, drive timely collections, and maintain customer records in our ERP system, supporting collaboration across Sales, Customer Care and Legal.

This role reports to the Credit Controller Team Lead and offers a hybrid work model in Mexico. A minimum 2 years AR/credit control experience and English proficiency are required, with familiarity in GetPaid and