Credit Controller

Hempel A/S; Monterrey; Hybrid; MXN 420,000 - 640,000; Full time

Benefits offered by this job

Hybrid work schedule (3 days in office

3 days in office, 2 at home

Christmas bonus

Medical insurance (employee and family

Life insurance

Annual bonus

Pantry card

Saving fund

Retirement plan with company contrib

Job summary

Hempel is seeking a Credit Controller to manage accounts receivable for entities including Mexico and Brazil. You will analyze credit risks, support timely collections, and maintain customer setup in the ERP system.

Working with Sales, Customer Care and Legal, you will help protect cash flow through effective collection activities, accurate documentation, and strong customer relationships. This role is based in Monterrey with a hybrid schedule.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Minimum 2 years Accounts Receivable or Credit Control experience (Mexico entity).
• Ability to read financial statements (balance sheets, income statements).
• Experience with ERP or computerized accounting systems.
• Knowledge of Mexico billing processes and Complemento de Pago.
• Intermediate English proficiency.
• MS Excel and Outlook skills; GetPaid and D365 preferred.

Responsibilities

• Make credit recommendations within the approval matrix.
• Perform credit analysis using financial statements.
• Collect past-due accounts via calls, emails, and statements.
• Research disputed invoices and coordinate corrections.
• Maintain receivable records and inform Sales on status.
• Partner with third-party collection agencies when needed.
• Process finance-specific customer setups in ERP.
• Register vendors with required documentation.
• Update bank payment information daily and assist reconciliations.
• Prepare payment complement files daily.
• Collaborate with Legal on promissory notes.

Skills

Credit control

Financial analysis

Communication

English proficiency

Education

Bachelor's degree in Finance/Accounting/Business Administration

Tools

GetPaid

D365

ERP systems

Microsoft Excel

Job description

Important: Please submit CV’s in English

Hempel, founded in Denmark in 1915, is a world-leading supplier of trusted coating solutions. Across the globe, our products protect and beautify buildings, infrastructure and other assets, and play an essential role in our customers' businesses. They help minimize maintenance costs, improve aesthetics, and increase energy efficiency. Through our brands Hempel, Neogard, Crown Paints, Wattyland Farrow & Ball, we provide solutions for the Marine, Energy, Infrastructure and Decorative industries.

This role reports to the Credit Controller Team Lead and is responsible for the accounts receivable function for assigned entities, including but not limited to Mexico and Brazil. This role is responsible for managing customer credit risk, supporting the timely collection of outstanding receivables, and maintaining finance-specific customer setup in the ERP system.

The Credit Controller supports cash flow generation through effective collections, sound credit decisions, and close collaboration with Sales, Customer Care, Cash Application, and Legal while maintaining positive customer relationships.

Essential Responsibilities

• Make credit recommendations in line with the approval matrix regarding credit limits and payment terms.
• Perform credit analysis for new and existing customers according to the required documentation such as: credit application, financial statements, including balance sheets and income statements.
• Collect past due accounts through calls, emails, statements, and other collection activities.
• Research disputed invoices and coordinate any required internal corrections.
• Maintain records of outstanding receivables and keep Sales and Customer Care informed of collection status.
• Partner with third-party collection agencies when internal collection efforts have been exhausted.
• Complete finance-specific customer setup and updates in the ERP system.
• Complete customer documentation required to register Hempel as a vendor, including trade references, lien waivers, and related forms.
• Update bank payment information daily and collaborate with customers and the Cash Application team on reconciliations.
• Prepare and send Payment Complement files daily, ensuring payments are properly identified and delivered to customers on time.
• Partner with the Legal Department to manage customer promissory notes and maintain related documentation.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2 years of Accounts Receivable or Credit Control experience (mandatory for the Mexico entity).
• Ability to interpret financial statements, including balance sheets and income statements.
• Experience with ERP or computerized accounting systems.
• Knowledge of Mexico's billing processes and Payment Complement (Complemento de Pago).
• Intermediate English proficiency.
• Working knowledge of Microsoft Excel and Outlook.
• Working knowledge of GetPaid and D365 (preferred)

Key Competencies

• Communication and negotiation skills.
• Analytical thinking and problem-solving.
• Planning and organizational skills.
• Customer service orientation.
• Teamwork, resilience, and integrity.

What is in it for you?

• Hybrid work schedule (3 days office, 2 home)
• Christmas bonus: 30 days
• Medical Insurance (private) by employee and direct family
• Life Insurance
• Annual Bonus
• Pantry Card
• Saving fund
• Orienta PAE
• Optional Retirement Plan, with company contribution

Applicants must be legally authorized to work in Mexico. Direct applicants only; we are not engaging with outside recruitment agencies.

Application due

2026-10-15

Seniority Level

Associate

Job Functions

Accounting / Auditing, Customer Service, Finance

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return,you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.