Creator Growth & Operations Manager

TikTok; Ciudad de México; Presencial; MXN 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

TikTok LIVE is seeking a Creator Operations Manager in Mexico City to build, activate, and retain a healthy creator community on TikTok LIVE. You will design scalable operational strategies that empower creators to thrive, while ensuring sustainable growth and high-quality content supply.

Creators are at the heart of our ecosystem. You will onboard, educate, and activate creators, design incentive programs, and collaborate with Partnerships, Campaigns, Product, and Strategy to align growth

Formación

• 3+ years of experience in creator operations, content operations, influencer management, digital marketing, or related fields in a platform or agency environment.
• Data-driven mindset with solid analytical skills; experience with performance tracking and funnel optimization.
• Strong operational and project management skills with the ability to execute programs at scale.
• Hands-on, proactive, and adaptable to fast-paced environments.
• Excellent communication and stakeholder management skills.
• Proficiency in English and Spanish; frequent communication with LATAM teams, clients, and stakeholders.

Responsabilidades

• Develop and execute scalable creator programs to onboard, educate, and activate TikTok LIVE creators, driving sustainable platform growth.
• Design and implement incentive programs, campaigns, and reward systems to boost creator participation and improve retention rates.
• Craft tailored content and growth strategies targeting diverse creator segments to maximize performance across tiers.
• Collaborate closely with cross-functional teams—including Partnerships, Campaigns, Product, and Strategy to align on creator growth initiatives.
• Partner with vendors and internal teams to create creator toolkits, educational materials, and training resources.
• Monitor and analyze creator funnel metrics (onboarding, activity, retention) to identify friction points and optimize operational workflows.
• Act as the primary source of creator insights, delivering data-driven recommendations to influence strategy and business decisions.

Conocimientos

Data-driven mindset

Operational management

Project management

Communication

English

Spanish

Descripción del empleo

TikTok LIVE is seeking a Creator Operations Manager in Mexico City to build, activate, and retain a healthy creator community on TikTok LIVE. You will design scalable operational strategies that empower creators to thrive, while ensuring sustainable growth and high-quality content supply.

Creators are at the heart of our ecosystem. You will onboard, educate, and activate creators, design incentive programs, and collaborate with Partnerships, Campaigns, Product, and Strategy to align growth