Coordinador de Lockers — Experiencia Hotelera de Lujo

fourseasons; Punta Mita; On-site; MXN 268,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities

Employee discount

Dry cleaning for uniforms

Employee meals

Job summary

Four Seasons Punta Mita is seeking a guest services professional to support luxury hospitality operations on-site. You will safely operate the golf cart, maintain locker rooms, and ensure facilities are pristine and welcoming for guests and members.

Provide warm, professional assistance, manage check-ins, and uphold high standards of service while working in a dynamic resort environment.

Qualifications

• Experience in guest services or hospitality preferred.
• Ability to multitask in a luxury service environment.
• Strong communication and teamwork skills.

Responsibilities

• Safely operate the golf cart in accordance with established safety standards and procedures.
• Oversee and maintain control of locker room areas throughout the shift, including preparation for upcoming shifts, restocking supplies, and ensuring effective communication with the team.
• Maintain all facilities clean, organized, and fully stocked at all times, including restrooms, jacuzzi, cold plunge, steam room, saunas, and related areas.
• Provide warm, professional assistance and guidance to guests and members, consistently delivering high standards of hospitality.
• Register member check-ins, provide amenities, and ensure products and facilities are presented in an impeccable manner.
• Accurately complete logbooks, checklists, and reports to support communication and ensure guest satisfaction.
• Enforce facility rules and guidelines with courtesy, professionalism, and respect.
• Serve beverages to guests as required, while maintaining a clean and organized work area.
• Anticipate guest needs and respond promptly, courteously, and effectively to ensure a positive experience.

Job description

Four Seasons Punta Mita is seeking a guest services professional to support luxury hospitality operations on-site. You will safely operate the golf cart, maintain locker rooms, and ensure facilities are pristine and welcoming for guests and members.

Provide warm, professional assistance, manage check-ins, and uphold high standards of service while working in a dynamic resort environment.