Coordinador de Lockers

Four Seasons Hotels and Resorts; Punta Mita; Presencial; MXN 216.000 - 264.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Discounts

Complimentary Dry Cleaning for Uniform

Complimentary Employee Meals

Excellent Training & Development

Descripción de la vacante

Four Seasons Punta Mita seeks a guest services associate to warmly welcome guests, assist with amenities, and uphold the resort's high standards across locker rooms, pools, and common areas.

You will safely operate the golf cart, log guest interactions, restock supplies, and provide professional service to ensure a memorable Four Seasons experience for every guest.

Responsabilidades

• Safely operate the golf cart in accordance with established safety standards and procedures.
• Oversee and maintain control of locker room areas throughout the shift, including preparation for upcoming shifts, restocking supplies, and ensuring effective communication with the team.
• Maintain all facilities clean, organized, and fully stocked at all times, including restrooms, jacuzzi, cold plunge, steam room, saunas, and related areas.
• Provide warm, professional assistance and guidance to guests and members, consistently delivering high standards of hospitality.
• Register member check-ins, provide amenities, and ensure products and facilities are presented in an impeccable manner.
• Accurately complete logbooks, checklists, and reports to support communication and ensure guest satisfaction.
• Enforce facility rules and guidelines with courtesy, professionalism, and respect.
• Serve beverages to guests as required, while maintaining a clean and organized work area.
• Anticipate guest needs and respond promptly, courteously, and effectively to ensure a positive experience.

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.

Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.

Job Responsibilities

• Safely operate the golf cart in accordance with established safety standards and procedures.

• Oversee and maintain control of locker room areas throughout the shift, including preparation for upcoming shifts, restocking supplies, and ensuring effective communication with the team.

• Maintain all facilities clean, organized, and fully stocked at all times, including restrooms, jacuzzi, cold plunge, steam room, saunas, and related areas.

• Provide warm, professional assistance and guidance to guests and members, consistently delivering high standards of hospitality.

• Register member check-ins, provide amenities, and ensure products and facilities are presented in an impeccable manner.

• Accurately complete logbooks, checklists, and reports to support communication and ensure guest satisfaction.

• Enforce facility rules and guidelines with courtesy, professionalism, and respect.

• Serve beverages to guests as required, while maintaining a clean and organized work area.

• Anticipate guest needs and respond promptly, courteously, and effectively to ensure a positive experience.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals