Coordinador Comercial y Soporte al Cliente Remoto

Hooman; Morelos; Remote; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Job summary

Hooman is seeking a highly organized, customer-focused Coordinador Comercial y de Soporte al Cliente for a fully remote team. You will manage client inquiries, coordinate with sales and support, and process orders while resolving issues promptly to maintain high customer satisfaction.

The ideal candidate will have strong communication, problem-solving abilities, and the capacity to multitask in a virtual setting.

Qualifications

• Experience in customer-facing roles.
• Experience coordinating with sales and support teams is a plus.
• Ability to process orders accurately and timely.

Responsibilities

• Serve as the primary contact for customer inquiries via phone, email, and chat.
• Coordinate with sales and technical support to resolve issues.
• Process orders and update CRM with relevant information.
• Prepare quotes and proposals as needed.
• Follow up to ensure customer satisfaction and identify upsell opportunities.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma

Associate's or Bachelor's in Business

Tools

CRM systems

Job description

Hooman is seeking a highly organized, customer-focused Coordinador Comercial y de Soporte al Cliente for a fully remote team. You will manage client inquiries, coordinate with sales and support, and process orders while resolving issues promptly to maintain high customer satisfaction.

The ideal candidate will have strong communication, problem-solving abilities, and the capacity to multitask in a virtual setting.