Complex Auto Claims Analyst II

AIG SEGUROS MEXICO S.A. DE C.V.; Ciudad de México; Presencial; MXN 279.000 - 502.000; Jornada completa

Descripción de la vacante

The Claims Analyst II at AIG SEGUROS MEXICO S.A. DE C.V. investigates, evaluates and settles complex auto claims, ensuring timely resolution within policy provisions and authority limits.

You will handle multiple claims monthly, coordinate with claimants, employers, medical providers and third parties, and maintain accurate file documentation while upholding service standards and regulatory requirements.

Formación

• Experience adjusting lower to moderate complexity claims.
• Ability to prioritize and multi-task in a fast-paced environment.
• Clear written and spoken communication skills.

Responsabilidades

• Investigates, evaluates and settles complex auto claims.
• Reviews documentation, policy provisions and evidence for decisions.
• Contacts claimants, employers, medical providers and other parties as needed.
• Maintains accurate data and timely updates in the claims system.
• Markets best practices and supports quality assurance reviews.

Conocimientos

Claims adjustment

Time management

Communication

Analytical skills

Regulatory knowledge

License readiness

Customer service

Descripción del empleo

The Claims Analyst II at AIG SEGUROS MEXICO S.A. DE C.V. investigates, evaluates and settles complex auto claims, ensuring timely resolution within policy provisions and authority limits.

You will handle multiple claims monthly, coordinate with claimants, employers, medical providers and third parties, and maintain accurate file documentation while upholding service standards and regulatory requirements.