Comms Intern

DiDi Global; Ciudad de México; Híbrido; MXN 67.000 - 134.000; Jornada completa

Descripción de la vacante

DiDi Food is seeking a motivated Communication and Culture Intern to join the Sales Operations team. You will craft content for newsletters, announcements, scripts and videos to celebrate wins and reinforce culture.

You will support internal events, team-building, and recognition programs for Commercial and Sales Operations, while leveraging AI tools to boost output. You will help maintain a consistent brand voice across internal channels, develop surveys to measure morale, and contribute to a

Formación

• Education: enrolled in a Bachelor's degree with availability for a 1 year internship.
• AI literacy: ability to use AI tools (ChatGPT, Midjourney, Canva Magic Studio) to optimize communication workflows.
• Soft skills: strong empathy, high emotional intelligence, ability to connect with diverse personalities.
• Communication mastery: top-tier writing and editing skills.
• Proactivity: anticipate gaps and propose solutions.
• English proficiency is a plus.

Responsabilidades

• Craft newsletters, announcements, scripts and videos that celebrate commercial wins and reinforce culture.
• Assist with the design and execution of internal events, team-building activities, and recognition programs for the Commercial and Sales Operations teams.
• Leverage AI tools to generate visual assets, draft communications, and streamline internal feedback loops.
• Manage internal surveys and pulse checks to gauge morale, performance, wins and improvements.
• Ensure the DiDi Food voice is consistent across internal touchpoints and stakeholders.

Conocimientos

Empathy

Emotional intelligence

Writing & editing

Proactivity

AI literacy

Educación

Bachelor's degree in Communications, Marketing, Psychology, Business, or related field

Herramientas

ChatGPT

Midjourney

Canva Magic Studio

Descripción del empleo

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

#LI-Hybrid

Team Overview

We are looking for a motivated and creative Communication and Culture Intern to join our Sales Operation team at DiDi Food. In this role, you will provide vital support in shaping how we communicate with our sales force. You will help ensure our core commercial values and culture are authentically represented across various internal channels while gaining hands‑on experience in corporate communications, event planning and sales.

Role Responsibilities

Crafting compelling content (newsletters, IM announcements, scripts and videos) that celebrate commercial wins, enhance our business culture and values and keeps the team aligned with our business goals. Assisting with the design and execution of internal events, team‑building activities, and recognition programs specifically for the Commercial and Sales Operations teams. Leveraging Al tools to generate visual assets, draft communications, and streamline internal feedback loops. Managing internal surveys and "pulse checks" to understand team morale, performance, wins, misses and actionable improvements. Ensuring the DiDi Food "voice" is consistent across all internal touchpoints and steakholders

Role Qualifications

Education: Currently enrolled in a Bachelor's degree in Communications, Marketing, Psychology, Business, or a related field with availability for a 1 year internship.

Al Literacy: A crucial requirement is a foundational understanding and hands‑on management of Al tools (e.g., ChatGPT, Midjourney, Canva Magic Studio) to optimize communication workflows and creative output.

Soft Skills: Exceptional empathy, high emotional intelligence, and the ability to connect with diverse personalities.

Communication Mastery: Top‑tier writing and editing skills.

Proactivity: You don't wait for instructions; you see a gap in the culture and propose a solution.

English proficiency is a plus.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms