Commercial Operations Lead: Quoting & Growth

Flowserve; Durango; On-site; MXN 600,000 - 1,200,000; Full time

Job summary

Flowserve in Santa Clara, Mexico, seeks a Commercial Operations Manager to lead a team of 10–15 quoting staff and Application Engineers. You will deploy strategic commercial initiatives, drive margin, and provide best-in-class support to Engineering, Sales and end-user clients.

The role emphasizes talent development, pricing decisions, process compliance, and continuous improvement to enhance proposal quality and cycle times.

Qualifications

• 5+ years of commercial front-end and/or sales/customer facing experience with cross-functional experience
• Excellent verbal and written communications skills in English
• Leadership experience with a collaborative style
• Strong commercial skills including business acumen and financial awareness
• Excellent organizational and interpersonal skills
• Attention to detail with a process-oriented mindset
• Understanding of Flowserve's industry and portfolio
• Continuous improvement mindset with comfort using analytical tools
• Moderate travel will be required
• Experience with commercial contracts and terms is preferred
• BS or BA Degree in a relevant field; 8–10 years of relevant experience

Responsibilities

• Lead and manage a team of Application Engineers and quoting staff to generate high-quality, on-time proposals
• Provide daily guidance, draft development plans, and give feedback to grow team capabilities
• Ensure compliance with customer-facing policies and training
• Develop and implement best practices to quote more effectively and reduce proposal cycle times
• Analyze performance metrics to optimize resource use and workload across the team
• Foster cross-functional collaboration with Sales, Operations, and Engineering
• Manage area expenses and participate in annual budget setting
• Support continuous improvement and adoption of tools and processes
• Engage stakeholders to ensure clear bid-cycle communication
• Travel as required to support business needs

Skills

Leadership

Commercial acumen

Business communication

Forecasting

Budgeting

Training & development

Cross-functional collaboration

Process improvement

Analytical mindset

Travel readiness

Education

BS or BA Degree in relevant field

Job description

Flowserve in Santa Clara, Mexico, seeks a Commercial Operations Manager to lead a team of 10–15 quoting staff and Application Engineers. You will deploy strategic commercial initiatives, drive margin, and provide best-in-class support to Engineering, Sales and end-user clients.

The role emphasizes talent development, pricing decisions, process compliance, and continuous improvement to enhance proposal quality and cycle times.