Cloud Platform Engineer - Azure & GCP, 24x7 Ops

Teradata

México

Remote

MXN 600,000 - 900,000

Full time

2 days ago

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Job summary

Teradata is seeking a Cloud Engineer to support its as-a-service cloud offerings across Azure and Google Cloud Platform. You will drive cloud infrastructure operations, security, incident management, and continuous optimization of cloud-based data warehouse environments for multiple customers.

You will collaborate with SRE, DevOps, Product Engineering, Governance, Cloud Service Delivery, and Service Experience Managers to ensure SLA/SLO/KPI targets are met while delivering outstanding customer

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
Strong understanding of cloud architecture, infrastructure, and operational best practices.
Basic knowledge of public cloud services (Azure and GCP).
Basic knowledge of Linux administration and Shell Scripting.
Basic working knowledge of relational databases (e.g., Teradata, Oracle, DB2, or similar).
Strong English communication skills, including written, verbal, and presentation abilities.
Proven ability to work effectively as part of a collaborative, distributed team.
Desirable certifications: ITIL, Microsoft Azure or Google Cloud Platform.
Relevant Teradata Vantage certifications are preferred, such as Teradata Vantage Certified Associate or Teradata Vantage Administration.

Responsibilities

Manage and support mission-critical, 24x7 public cloud environments across Azure and GCP for multiple customers.
Perform risk assessments during task execution to ensure platform stability and minimize service impact.
Implement and maintain cloud security best practices, including compliance and governance controls.
Monitor system throughput, load balancing, and overall platform health; proactively optimize critical cloud resources.
Provide real-time troubleshooting and issue resolution, including participation in live customer calls and incident bridges.
Respond promptly to incidents, conduct root cause analysis, and implement preventive and corrective actions.
Maintain accurate and up-to-date documentation for cloud configurations, processes, and troubleshooting procedures.
Collaborate across globally distributed teams to ensure timely and effective resolution of technical issues.
Ensure consistent achievement of SLAs, SLOs, and KPIs, with a strong focus on customer experience.