Clinical Operations Coordinator: TMF, Study Tracking & Reporting

IQVIA; Ciudad de México; On-site; MXN 210,000 - 330,000; Full time

Job summary

IQVIA in Mexico City is seeking a Clinical Process Coordinator to support assigned projects, sites, and teams. You will manage TMF/eTMF, regulate regulatory documentation, track milestones in CTMS, and assist with study payments and reports.

The role requires a Life Sciences-related bachelor’s degree, 6 months to 1 year in clinical research, and strong organizational and communication skills. Proficiency in MS Office and English is essential; cross-functional collaboration is common in this

Qualifications

• Bachelor’s degree (Life Sciences, Healthcare, Pharmacy, Biology, Administration, or related field)
• 6 months - 1 year of experience in Clinical Research, Clinical Operations, or pharmaceutical industry preferred; internship acceptable
• Knowledge of GCP and clinical research processes
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and priorities while meeting established timelines
• Good written and verbal communication skills
• Ability to work effectively within a cross-functional and multicultural environment
• Good working knowledge of Microsoft Office, particularly Excel, PowerPoint, Outlook, Teams, and SharePoint
• Ability to work with trackers, reports, documentation, and clinical systems
• Strong focus on quality, compliance, and accurate documentation
• English proficiency sufficient to communicate in a global business environment

Responsibilities

• Provide project-related assistance for all assigned project(s), sites and project teams.
• Ensure all work conforms with SOPs, policies, practices, GCP and applicable regulatory requirements.
• Manage TMF/eTMF activities including filing, reconciliation, QC, and document review.
• Upload and reconcile regulatory documentation in designated systems.
• Track study, site, subject, visit status, and key milestones in CTMS.
• Support study payment processes and financial/invoice reconciliations.
• Generate and maintain operational reports, trackers, and dashboards.
• Support feasibility activities including site identification, FQ creation, follow-up and reporting.
• Perform key study reconciliations and reporting (e.g., IMP reconciliation, PD Listings).
• Support study close-out activities and documentation completeness assessments.
• Provide day-to-day operational and administrative support (document management, SharePoint, system access, and study-specific activities).

Skills

Organizational skills

Communication

Cross-functional collaboration

Attention to detail

Multitasking

English proficiency

GCP knowledge

Education

Bachelor’s degree (Life Sciences/Healthcare/Pharmacy/Biology/Administration or related)

Internship experience accepted

Tools

Microsoft Excel

PowerPoint

Outlook

Teams

SharePoint

CTMS

Document management systems

Job description

IQVIA in Mexico City is seeking a Clinical Process Coordinator to support assigned projects, sites, and teams. You will manage TMF/eTMF, regulate regulatory documentation, track milestones in CTMS, and assist with study payments and reports.

The role requires a Life Sciences-related bachelor’s degree, 6 months to 1 year in clinical research, and strong organizational and communication skills. Proficiency in MS Office and English is essential; cross-functional collaboration is common in this