Client Success & Data Analytics Associate

Citigroup Inc.; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Job summary

Citigroup Inc. is seeking a Relationship Associate to develop in a professional role handling client servicing, data validation and policy interpretation.

You will apply specialized knowledge to monitor processes, identify gaps and support policy improvement in collaboration with internal teams. You will lead cross‑department coordination, analyze client data, and provide timely reporting while upholding risk controls and Citi's ethical standards.

Qualifications

• 0-2 years relevant experience.
• Bachelor's degree or equivalent.

Responsibilities

• Provide day-to-day client servicing and timely resolutions to client issues.
• Validate client data and documentation in relevant systems.
• Coordinate and follow up across internal departments to solve client needs.
• Provide feedback on product needs, practices and process improvements.
• Analyze client data and provide reporting as needed.
• Assess risk in business decisions, ensure compliance and protect Citi's reputation.

Skills

Client servicing

Data validation

Risk awareness

Education

Bachelor's degree

Job description

Citigroup Inc. is seeking a Relationship Associate to develop in a professional role handling client servicing, data validation and policy interpretation.

You will apply specialized knowledge to monitor processes, identify gaps and support policy improvement in collaboration with internal teams. You will lead cross‑department coordination, analyze client data, and provide timely reporting while upholding risk controls and Citi's ethical standards.