Banamex Relationship Associate ZAPOPAN

Citi; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Citi in Mexico is seeking a Relationship Associate to support client needs through day-to-day servicing, data validation, and cross-functional collaboration. The role emphasizes accurate data interpretation, risk-aware decision making, and contributing to process improvements.

The ideal candidate holds a Bachelor's degree with 0-2 years of relevant experience, ready to grow within a Commercial Sales Support context and deliver quality service to Citi's clients in the region.

Formación

• 0-2 years relevant experience
• Bachelor's degree

Responsabilidades

• Provide day-to-day client servicing and timely issue resolution.
• Validate client data and documentation in relevant systems.
• Coordinate across internal departments to solve client needs.
• Provide feedback on emerging product needs and process improvements.
• Analyze client data and generate reports as needed.
• Assess risk in decisions, ensuring compliance and safeguarding clients.

Conocimientos

Client servicing

Data validation

Cross-functional coordination

Risk awareness

Educación

Bachelor's degree

Descripción del empleo

The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analysing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Provide day-to-day client servicing, handle and provide timely resolution to client issues.
• Validates client data and documentation in relevant systems.
• Takes the lead to coordinate and follow-up across internal departments to solve client needs.
• Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
• Analyzes client data and provides reporting as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience

Education:

• Bachelors degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Commercial and Business Sales

Job Family: Commercial Sales Support

Time Type: Full time

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

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