Client Onboarding & Integration Team Lead

HSBC Holdings plc; Ciudad de México; On-site; MXN 900,000 - 1,500,000; Full time

Benefits offered by this job

Generous paid leave

Well-being culture

Job summary

HSBC Holdings plc is seeking a Team Lead in Mexico City to drive client onboarding and connectivity initiatives within the GPS Client Connectivity team. You will lead a team handling multiple payments and liquidity projects, ensuring smooth transitions and high client satisfaction.

The role requires strong leadership, extensive payments knowledge, and the ability to coordinate with Legal, Operations, IT, Sales, and Product across regions. Immediate right to work locally is preferred.

Qualifications

• Extensive experience building client relationships and managing stakeholders.
• Strong payments and liquidity product knowledge.
• Familiarity with design thinking principles.

Responsibilities

• Drive key performance metrics for the Client Connectivity team across regions.
• Lead RFI/RFP discussions, leveraging SME knowledge of Payments, Liquidity, ERP, and Regulatory Solutions.
• Streamline documentation using Global Documents (GDOCs) for timely delivery.

Job description

HSBC Holdings plc is seeking a Team Lead in Mexico City to drive client onboarding and connectivity initiatives within the GPS Client Connectivity team. You will lead a team handling multiple payments and liquidity projects, ensuring smooth transitions and high client satisfaction.

The role requires strong leadership, extensive payments knowledge, and the ability to coordinate with Legal, Operations, IT, Sales, and Product across regions. Immediate right to work locally is preferred.