Trade Operations Lead - Global Solutions

HSBC Holdings plc; Ciudad de México; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

HSBC Holdings plc in Mexico City is seeking an experienced Trade Operations Manager to lead the trade services transactions processing team, ensuring SLA adherence and robust risk controls. You will provide technical expertise on trade products to clients and internal stakeholders while driving continuous improvements.

Lead, develop and coach a high-performing team in a complex global bank environment, aligning with HSBC values and regulatory requirements.

Qualifications

• Experience in banking operations, trade finance or related field.
• Knowledge of Core Trade, Trade loans and Processing of Warranties.
• Experience in people management or team supervision.
• Advanced English and Spanish, both written and spoken.

Responsibilities

• Managing trade services transactions processing team and ensuring SLA adherence.
• Handle transactions processing for customers as per agreed Service Level Agreement.
• Ensure transactions are evaluated from risk perspectives and provide technical trade product expertise to clients and internal stakeholders.
• Develop and implement process improvements and support regulatory and quality controls.

Skills

Banking operations

Trade finance

People management

English and Spanish

Job description

HSBC Holdings plc in Mexico City is seeking an experienced Trade Operations Manager to lead the trade services transactions processing team, ensuring SLA adherence and robust risk controls. You will provide technical expertise on trade products to clients and internal stakeholders while driving continuous improvements.

Lead, develop and coach a high-performing team in a complex global bank environment, aligning with HSBC values and regulatory requirements.