Cisco UCCE & Omnichannel CX Implementer

Sutherland Global; Ciudad de México; Presencial; MXN 1.066.098 - 1.421.464; Jornada completa

Descripción de la vacante

A leading global technology provider in Mexico is seeking a candidate to design and support CISCO UCCE and CUCM platforms. This role requires a deep knowledge of CISCO tools, including WEBEX Connect and Java. The ideal candidate will have a BS in Computer Science or related field, along with substantial experience in project delivery and vendor management. A commitment to mentoring team members is also essential, making this an exciting opportunity for someone passionate about infrastructure and technology solutions.

Formación

• Expert knowledge of CISCO UCCE and CUCM platforms.
• At least 2 years of experience on Java elements.
• 5 years of demonstrated experience delivering on multiple, simultaneous projects.

Responsabilidades

• Design, implement and support CISCO UCCE and CUCM platforms.
• Work closely with partnering groups to gather business requirements.
• Develop monitoring solutions for proactive infrastructure capabilities.

Conocimientos

Knowledge of CISCO UCCE

WEBEX Connect

Java

Vendor management

Educación

BS in Computer Science or Engineering

6-8 years progressive relevant experience

Descripción del empleo

A leading global technology provider in Mexico is seeking a candidate to design and support CISCO UCCE and CUCM platforms. This role requires a deep knowledge of CISCO tools, including WEBEX Connect and Java. The ideal candidate will have a BS in Computer Science or related field, along with substantial experience in project delivery and vendor management. A commitment to mentoring team members is also essential, making this an exciting opportunity for someone passionate about infrastructure and technology solutions.