Carrier Accounts Payable Ops Leader – North America

013 C.H. Robinson Worldwide S.A. de C.V.; Monterrey; On-site; MXN 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Job summary

C.H. Robinson seeks a Manager Carrier Accounts Payable to lead AP operations across North America, including Mexico, the United States, and Canada. You will manage a team of 13–15 professionals, ensure timely carrier payments, and maintain strong internal controls and governance.

The role emphasizes process improvement, automation initiatives, and collaboration with cross‑functional partners to drive accuracy, efficiency, and transformation within Shared Services.

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum 5 years of Finance, Financial Operations, Shared Services, Accounts Payable, or related experience.
• Minimum 3 years of people leadership experience.
• Experience managing Accounts Payable operations or financial controls.
• Experience driving process improvement initiatives.
• Fluent Spanish and English communication skills.
• Ability to travel up to 10%.

Responsibilities

• Lead Carrier Accounts Payable operations supporting carrier payment activities across North America.
• Ensure accurate and timely carrier payments while maintaining compliance with company policies and regulatory requirements.
• Oversee payment setup, bank account verification, and carrier onboarding processes.
• Ensure adherence to fraud prevention controls, audit requirements, and financial governance standards.
• Participate in operating reviews, KPI management, and performance improvement initiatives.
• Serve as an escalation point for complex payment, compliance, and operational issues.
• Review workflow distribution and optimize resource allocation.
• Develop and enhance SOPs and process documentation.
• Continuously evaluate processes to improve efficiency, reduce risk, and strengthen controls.
• Leverage technology, automation, and AI solutions to improve operational effectiveness.
• Support enterprise transformation initiatives related to Accounts Payable and Shared Services.

Skills

Bilingual Spanish/English

People leadership

Process improvement

Analytical skills

Education

Bachelor's degree

Job description

C.H. Robinson seeks a Manager Carrier Accounts Payable to lead AP operations across North America, including Mexico, the United States, and Canada. You will manage a team of 13–15 professionals, ensure timely carrier payments, and maintain strong internal controls and governance.

The role emphasizes process improvement, automation initiatives, and collaboration with cross‑functional partners to drive accuracy, efficiency, and transformation within Shared Services.