Cajero de Sucursal y Asesor de Soluciones

Banamex; Apizaco; On-site; MXN 89,000 - 134,000; Full time

Job summary

Citi is seeking an entry-level Teller in Apizaco, Mexico. You will support day-to-day branch activities, handle transactions, and deliver friendly client service while coordinating with Customer Service to generate revenue.

Responsibilities include serving as first point of contact, handling cash, educating clients on digital options, adhering to policies, and maintaining knowledge of accounts.

Qualifications

• Must have some prior experience in customer service or sales.
• Demonstrated ability to handle money accurately and ethically.
• Strong problem solving and communication skills.
• Able to work effectively in a team.
• Excellent interpersonal skills with clients.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly, efficient service.
• Perform banking transactions including cash deposits/withdrawals and vault cash control.
• Identify opportunities to refer customers to Citi products and services.
• Educate clients on digital and self-service options offered by Citi.
• Adhere to bank policies and regulatory procedures to safeguard assets.
• Resolve client issues promptly and escalate when necessary.
• Maintain up-to-date knowledge of client accounts and Citi offerings.

Skills

Customer service experience

Sales experience

Money handling

Problem solving

Teamwork

Communication skills

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Teller in Apizaco, Mexico. You will support day-to-day branch activities, handle transactions, and deliver friendly client service while coordinating with Customer Service to generate revenue.

Responsibilities include serving as first point of contact, handling cash, educating clients on digital options, adhering to policies, and maintaining knowledge of accounts.