Cajero de Sucursal | Servicio al Cliente y Transacciones

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex; Chihuahua; On-site; MXN 180,000 - 240,000; Full time

Job summary

Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking an entry-level Teller to support branch activities and provide high-quality customer service. The role focuses on processing transactions, cash handling, and guiding clients toward appropriate financial solutions.

The position emphasizes compliance with bank policies and a collaborative team environment to help drive branch revenue and client satisfaction.

Qualifications

• Previous customer service experience preferred.
• Money handling experience.
• Strong communication and problem solving skills.
• Ability to work well in a team environment.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly and efficient service.
• Perform banking transactions, manage cash deposits and withdrawals, and maintain branch vault cash.
• Identify referral opportunities based on client financial goals.
• Educate clients on digital and self-service options offered by Citi.
• Adhere to bank policies, operations controls, and regulatory procedures.
• Address client needs and resolve issues, escalating when needed.
• Maintain knowledge of client accounts and available products.

Skills

Sales & customer service

Money handling

Problem solving

Teamwork

Education

High School diploma

Job description

Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking an entry-level Teller to support branch activities and provide high-quality customer service. The role focuses on processing transactions, cash handling, and guiding clients toward appropriate financial solutions.

The position emphasizes compliance with bank policies and a collaborative team environment to help drive branch revenue and client satisfaction.