Business Systems Analyst

Flextronics - The Flex Company; Santiago Tulantepec; On-site; MXN 268,000 - 402,000; Full time

Benefits offered by this job

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Job summary

Flextronics - The Flex Company is seeking a Business Systems Analyst to join our Juarez (South Campus) IT team. You will analyze complex business problems and design automated systems to improve efficiency, supporting IT project teams and maintaining information systems to meet user needs.

Your day includes handling 2nd/3rd line incidents, recording resolutions, diagnosing data quality issues, and ensuring service availability for manufacturing systems.

Qualifications

• Degree in Systems Engineering or related field.
• Intermediate-Advanced English.
• 100% on-site role.
• Schedule flexibility for support is essential.
• Knowledge of SQL Server databases required.
• Development skills.
• Basic knowledge of networking and technical support.
• Basic knowledge of servers.

Responsibilities

• Provide solutions to incidents at second and third functional/technical level.
• Record occurrence and resolution of support incidents.
• Implement and register permanent solutions to IT service failures.
• Diagnose quality problems of application data.
• Define, plan and implement preventive actions to avoid future incidents.
• Prioritize and resolve IT service incidents.
• Ensure availability of floor control systems.
• Scale and escalate to service provider when needed.
• Install and update applications on servers providing services to manufacturing.

Skills

SQL Server

Development

Networking

Servers

Education

B.S. Systems Engineering

Job description

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Business Systems Analyst located in Juarez, South Campus. The Business Systems Analyst role involves responsible for analyzing complex business problems to solve them with automated systems and will also be responsible for designing details for automated systems in order to make them more efficient. Supporting the IT system development projects team for the business, responsible for administering and maintaining the organization’s information systems to ensure that they function reliably and in accordance with user needs.

What a typical day looks like:

• Provide solutions to incidents of second and third functional and technical level.
• Record the occurrence and resolution of support incidents.
• Implementation and registration of permanent solutions to failures in IT services
• To diagnose quality problems of application data.
• Define, plan and implement preventive actions to avoid future incidents of known problems by the same source.
• Prioritizing and resolve support incidents generated in IT services.
• Ensuring the availability of floor control systems.
• Scale and ensure solving problems that cannot be resolved to the service provider.
• Install and update applications on servers that provide services to manufacturing

The experience we’re looking to add to our team:

• Degree in Systems Engineering or a related field
• Intermediate-Advanced English.
• 100% on-site role.
• Schedule flexibility (for support) is essential.
• Knowledge of SQL Server databases required.
• Development skills.
• Basic knowledge of networking and technical support.
• Basic knowledge of servers.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.
• XS65 Job Category IT Required Skills: Optional Skills:

Required Skills: Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.

We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Through the collective strength of ~150,000 team members across 30 countries and responsible, sustainable operations, Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinary! Join our talent community to learn more about job opportunities, company news and events.