Business Process Analyst, Professional II

Zebra Technologies; Ciudad de México; Híbrido; MXN 350.000 - 480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Flexible hours

Summer Flex Fridays

Focus Fridays

Well-being day

Descripción de la vacante

Zebra Technologies in Mexico City is seeking a Business Process Analyst to ensure the integrity and efficiency of internal processes across global teams. You will lead cross-functional projects, drive continuous improvement, and collaborate with stakeholders in Mexico, the United States, and other regions to optimize operations and deliver measurable value.

You will conduct root cause analyses, document new processes, and perform cost-benefit studies while championing change management

Formación

• Bachelor's degree or equivalent work experience.
• 1-2 years of relevant work experience.
• Advanced English level with excellent communication skills.

Responsabilidades

• Organize, lead, and facilitate cross-functional project teams in process improvement efforts, coordinating with stakeholders across global teams and customers.
• Plan, perform, and implement process improvement initiatives (such as Lean or Six Sigma).
• Work proactively to identify and suggest opportunities to improve process effectiveness and efficiency in the assigned business unit.
• Conduct root cause analysis of process failures.
• Capture current challenges, desired outcomes, and recommendations.
• Document agreements and own the drafting and revision of new/updated business processes.
• Understand upstream, downstream, and work tools' impacts on process change and recommend solutions to minimize impacts.
• Perform cost and benefit analyses.
• Measure and report on the success of new/revised processes in the business unit.

Conocimientos

Advanced English

Cross-functional leadership

Process improvement

Stakeholder management

Educación

Bachelor's degree or equivalent

Herramientas

Lean/Six Sigma

Order Management systems

Descripción del empleo

Hybrid Work

Mexico City, Mexico

Full time

JR102968

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

As ou Business Process Analyst you will be a key player in ensuring the integrity and efficiency of Zebra's internal business processes. Your role will be critical in driving change, collaborating with cross-functional teams in Mexico, the United States, and other regions to optimize our operations. You won't just analyze data; you will lead initiatives that directly impact how we deliver value to our customers and partners. If you are passionate about solving complex problems and have excellent communication skills to manage stakeholders globally, this is the place for you.

Essential Duties and Responsibilities:

• Organize, lead, and facilitate cross-functional project teams in process improvement efforts, coordinating with stakeholders across global teams and customers.

• Plan, perform, and implement process improvement initiatives (such as Lean or Six Sigma).

• Work proactively to identify and suggest opportunities to improve process effectiveness and efficiency in the assigned business unit.

• Conduct root cause analysis of process failures.

• Capture current challenges, desired outcomes, and recommendations.

• Document agreements and own the drafting and revision of new/updated business processes.

• Understand upstream, downstream, and work tools' impacts on process change and recommend solutions to minimize impacts.

• Perform cost and benefit analyses.

• Measure and report on the success of new/revised processes in the business unit.

Job Requirements

Minimum Qualifications:

• Bachelor's degree or equivalent work experience.

• 1-2 years of relevant work experience.

• Advanced English level with excellent communication skills.

Preferred Qualifications:

• 2-5 years of work experience.

• Experience in Order Management or a similar operations environment.

• Six Sigma Yellow Belt certification (or in progress).

• Familiarity with functional processes in the assigned business unit.

• Demonstrated knowledge/experience using basic change management principles.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy (https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html) .

Zebra provides the foundation for intelligent operations with an award-winning portfolio of connected frontline, asset visibility and automation solutions. Organizations globally across retail, manufacturing, transportation, logistics, healthcare, and other industries rely on us to deliver outcomes today while driving innovation for what's next. Together with our partners, we create new ways of working that improve productivity and empower organizations to be better every day. Learn more at zebra.com .

Zebra

Better Every Day