Business Analyst 1

Plexus Corp.; Región Centro; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Plexus Corp. seeks a Business Analyst to help customers implement technology solutions, document requirements, and work with IT teams to deliver value.

The role focuses on translating business needs into actionable requirements and supporting the governance of project priorities. The candidate should have a Bachelor's degree with 1+ years of related experience, ECBA certification, and familiarity with Agile/Lean Six Sigma.

Formación

• Bachelor's Degree with 1+ years of related experience preferred.
• ECBA certification achieved or expected within role
• Agile and Lean Six Sigma certifications desirable
• Experience in computing systems or IT support highly desirable

Responsabilidades

• Elicit high-level requirements and business needs and articulate them into documented requirements.
• Assist with prioritization by providing cost and effort estimation/analysis.
• Collaborate with IT teams to ensure business requirements are understood and solutions meet expectations.
• Understand business processes and act as liaison between IT, product teams, and customer area.
• Uphold cybersecurity posture by following security policies and reporting incidents.

Conocimientos

Analytical ability

Strong communication

Collaboration

Negotiation

Facilitate meetings

Continuous learning

Security awareness

Educación

Bachelor's Degree

ECBA certification

Agile certification

Lean Six Sigma

Descripción del empleo

Purpose Statement

Business Analysts provide Customer Service Excellence by helping customers implement technology solutions in a cost-effective way, determining the requirements of a project or program, communicating them clearly to stakeholders and solutions development, and helping end users test and deploy the solutions.

Key Job Accountabilities

• Work with business partners to elicit high-level requirements and business needs, followed by articulating those into documented business requirements and demands. Assist with prioritization exercises by providing cost and effort estimation/analysis. Manage the priority of demands to map them appropriately into a process focused functionality roadmap.
• Contribute as a global team member as part of the overall application delivery process. Represent customers by collaborating with all IT Teams (e.g. Infrastructure, Development, Support) to ensure that business requirements are understood and that solutions meet expectations.
• Understand business processes and systems for assigned customer areas and act as a liaison for the customer area between IT, product teams, and the customer.
• Manage and successfully deliver low to moderate complexity efforts.
• All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.

Education/Experience Qualifications

• Bachelor's Degree with 1 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
• ECBA certification achieved or expected within role
• Agile and Lean Six Sigma certifications are desirable
• Experience in computing systems or IT support is highly desirable

Other Qualifications

• Critical thinking
• Analytical ability
• Ability to negotiate
• Ability to facilitate meetings
• Collaboration
• Continuous learning
• Strong communication skills (both written and verbal)

Physical Requirements

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.