Billing & Invoicing Analyst — Hybrid Finance Role

Service Express; Ciudad de México; Híbrido; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Service Express is seeking an Invoicing Analyst to coordinate with cross-functional teams on invoicing processes and ensure accurate billing for contract services. You will review invoices processed by the Invoicing Administrator and handle complex/manual invoices, while supporting system administration and reporting.

The role requires 2+ years in invoicing or accounting, strong MS Excel skills, and a professional, team-oriented approach in a fast-paced environment. Some overtime may be required.

Formación

• 2+ years invoicing and/or accounting experience.
• Solid MS Excel expertise.
• Internal and external customer service and problem resolution capability.
• Must be able to work occasional overtime.
• Professional approach and positive customer experience.
• Team-oriented with ability to work independently as required.
• High level of accuracy and attention to detail.
• Fast-paced, deadline-driven environment.

Responsabilidades

• Processes contract service invoices using batch coding for invoices to be generated out of the old system. Balances and reconciles each invoicing batch per the billing cycle while supporting accurate financial processing and invoicing operations.
• Maintains the monthly billing spreadsheet in conjunction with customer invoice preferences while ensuring accurate billing documentation and account maintenance.
• Supervises new system implementation and various approvals required. Manages all views related to the invoice system in CRM while coordinating operational workflow updates and system-related processes across departments.
• Assists with all invoicing issues needing resolution, which may require extensive research and the assistance of other departments. Invoice issues may include; incorrect purchase order reference, auto-renewal for customers that wish to terminate, and contract changes not processed correctly with an internal or external error, while supporting cross-functional issue resolution and customer account administration.
• Calculates the invoice amount as well as confirms the sales tax liability status, if applicable, depending on the client and the bill-to state, while maintaining compliance with financial processing standards and billing procedures.
• Provides real time information on invoiced accounts, escalations, or IS while supporting internal operational communication and reporting needs.
• Researches other related contract invoice issues or requests as needed while coordinating with internal departments and maintaining accurate invoicing documentation.
• Other duties as assigned, including additional operational and administrative support for invoicing and accounting functions as needed.

Conocimientos

Invoicing experience

Accounting basics

Analytical skills

Customer service

Time management

Team player

Educación

Associate degree in Accounting/Finance/Business

Herramientas

MS Excel

Descripción del empleo

Service Express is seeking an Invoicing Analyst to coordinate with cross-functional teams on invoicing processes and ensure accurate billing for contract services. You will review invoices processed by the Invoicing Administrator and handle complex/manual invoices, while supporting system administration and reporting.

The role requires 2+ years in invoicing or accounting, strong MS Excel skills, and a professional, team-oriented approach in a fast-paced environment. Some overtime may be required.