Bilingual Executive Assistant

Universal Contact Centers, Inc.; Tijuana; On-site; MXN 201,000 - 312,000; Full time

Benefits offered by this job

Personal vehicle preferred

Job summary

Universal Contact Centers, Inc. in Tijuana, MX, is seeking a full-time on-site Bilingual Executive Assistant to provide comprehensive executive administrative support, including calendar management, meeting scheduling, travel coordination, and expense reporting.

You will handle English/Spanish correspondence, draft documents, assist with presentations, and maintain confidential information. Strong organizational skills are essential in a fast-paced executive office.

Qualifications

• Fully bilingual English/Spanish with strong written and verbal communication.
• Experience with calendar management, meeting scheduling, drafting correspondence, and expense reports.
• Proficient with office software and attention to detail.
• On-site in Tijuana, full-time; professional in a fast-paced environment.
• Valid Driver's License and U.S. Visa.
• High school diploma; post-secondary education assets are favorable.

Responsibilities

• Coordinate with departments and maintain organized records.
• Support executive projects, initiatives, and follow up on action items.
• Prepare travel arrangements and expense reports.
• Draft and edit documents, and assist with presentations and reports.
• Handle confidential information with discretion.

Skills

Bilingual English/Spanish

Calendar management

Travel coordination

Expense reporting

Office software proficiency

Education

High school diploma

Tools

Office software suite

Job description

The Bilingual Executive Assistant role is a full-time, on-site position based in Tijuana, BCN. This role will provide comprehensive executive administrative support, including managing calendars, scheduling meetings, organizing travel, and preparing expense reports. The Executive Assistant will handle correspondence in English and Spanish, draft and edit documents, and support presentations and reports for internal and external stakeholders. Daily responsibilities include coordinating with departments, maintaining organized records, supporting executive projects and initiatives, and ensuring timely follow-up on action items. The role also involves confidential information management, prioritizing tasks in a fast-paced environment, and contributing to an efficient and professional executive office.

Schedule:

• Monday to Friday, 8:00 AM – 5:00 PM (Rotating Saturdays)

Qualifications & Requirements

• Language Skills: 100% Fully Bilingual (English/Spanish) with excellent written and verbal communication skills.
• Administrative & Executive Support: Strong Executive Administrative Assistance skills, including calendar management, scheduling meetings, drafting correspondence, and preparing expense reports.
• Documentation & Tools: Proficiency in office software (email, spreadsheets, document processing, and presentation tools) with high attention to detail.
• Work Location & Schedule: Ability to work full-time on-site in Tijuana, BCN, and maintain professionalism in a fast-paced environment.
• Legal Documentation: Valid Driver's License and U.S. Visa.
• Education & Experience: High school diploma required (post-secondary education in Business Administration, Communications, or related fields is an asset). Previous experience supporting executives or senior leadership is highly beneficial.

Additional Requirements

• Personal vehicle availability is strongly preferred due to operational mobility needs.