Bilingual Administrative Assistant (Xactimate Required)

Globaltize; Ciudad de México; Remote; MXN 466,000 - 782,000; Full time

Job summary

Globaltize is seeking an Administrative Assistant to provide day-to-day support to management and keep office tasks organized. This role features bilingual client communication in English and Spanish, along with maintaining records in cloud systems and coordinating follow-ups.

You will support leadership with administrative requests, ensure data accuracy, and help priorities move forward without items slipping through the cracks, all from a remote Latin America setting.

Qualifications

• Bilingual English/Spanish communication required.
• Experience handling inbound/outbound client calls.
• Comfort with cloud-based data and administrative tasks.
• Excellent organization and detail-oriented task tracking.
• Support management with day-to-day office requests.
• Familiarity with Microsoft Office, Adobe, and Google Workspace.
• Typing speed of at least 45 WPM.
• Experience with Xactimate is a MUST HAVE and a hard disqualifier.

Responsibilities

• Provide day-to-day administrative support to management and keep office tasks moving.
• Handle inbound and outbound customer calls professionally in both English and Spanish.
• Assist with routine customer follow-up and general client communication.
• Maintain accurate information in cloud-based company systems and complete computer-based tasks.
• Support management with recurring office and management requests as needed.
• Keep tasks and communications organized so important items do not fall through the cracks.

Skills

Bilingual communication

Organization skills

Task tracking

Scheduling

Tools

Microsoft Office

Adobe

Google Workspace

Xactimate

Job description

• Schedule: Full-time, 40 hours per week, Monday-Friday, 8:00 AM-5:00 PM PST
• Location: Remote, Latin America

Overview

Keep the day-to-day organized, the communication flowing, and priorities moving forward.

We are looking for an Administrative Assistant to provide day-to-day support to management and keep office tasks organized. This role supports a business that values organized operations, responsive customer communication, and reliable administrative support.

As an Administrative Assistant, you will handle bilingual customer communications, maintain system records, and assist leadership with administrative requests. Your main focus will be keeping tasks, communications, and follow-ups organized so key priorities move forward without falling through the cracks.

Key Responsibilities

• Provide day-to-day administrative support to management and keep office tasks moving.
• Handle inbound and outbound customer calls professionally in both English and Spanish.
• Assist with routine customer follow-up and general client communication.
• Maintain accurate information in cloud-based company systems and complete computer-based tasks.
• Support management with recurring office and management requests as needed.
• Keep tasks and communications organized so important items do not fall through the cracks.

Must-Have Requirements

• Ability to communicate professionally in both English and Spanish.
• Experience making inbound and outbound customer calls and handling client communications.
• Comfort with maintaining data and completing administrative tasks in cloud-based systems.
• Strong organization skills with a detail-oriented approach to task tracking and follow-up.
• Ability to support management with day-to-day office requests.
• Familiarity with multiple computer software such as Microsoft Office, Adobe, and Google Workspace.
• Typing speed of at least 45 WPM.
• Experience with Xactimate is a MUST HAVE and Hard Disqualifier.

Nice-to-Have Requirements

• Prior experience assisting executive leadership or business managers directly.
• Familiarity with managing recurring office administration workflows.

Why Join Us

If you are organized, detail-oriented, and enjoy being the person who keeps tasks, communications, and follow-ups on track, this role gives you the opportunity to make a direct impact on day-to-day operations.

You’ll work closely with management, support customer communication in both English and Spanish, and help ensure important priorities continue moving forward. If you’re comfortable working independently, managing administrative details, and keeping things from falling through the cracks, we’d love to hear from you.