Banker Support Global Network Banking

HSBC; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous paid leave

Well-being and balance culture

Continuous training and development

Gender equality

Descripción de la vacante

HSBC in Mexico City seeks a dedicated professional to support Global Network Banking (GNB) bankers in maintaining and expanding a portfolio of 25-30 complex clients. You will help deliver cash management, payroll, FX and derivatives, credit and lending, trade and supply chain solutions, insurance and investments, while upholding HSBCs global standards.

You will work with senior bankers to strengthen client relationships, ensure timely data maintenance across CRM platforms, and assist in CDD/KYC

Formación

• Good level of business acumen and commercial awareness.
• Ability to interact with business customers at all levels.
• Excellent interpersonal and relationship-building skills.
• Excellent time management, planning and organization.
• Excellent written and verbal communication skills.
• Proven ability to deliver innovative customer solutions.
• Advanced English language proficiency.

Responsabilidades

• Support 3 bankers with a portfolio of 25-30 GNB clients to provide local banking solutions.
• Assist bankers to manage customer relationships and anticipate needs.
• Ensure accurate maintenance of customer information across bank systems and CRM reporting.
• Support compliance with Customer Due Diligence (CDD) and Know Your Customer (KYC) procedures.

Conocimientos

Business acumen

Interpersonal skills

Time management

Communication skills

Advanced English

Descripción del empleo

The Global Network Banking "GNB" strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The GNB business is a significant contributor of revenue to CIB and consists of a network of dedicated bankers across more than 50 countries.

Principal Accountabilities and Responsibilities

Support Bankers in existing and new long-term relationships with the customers, streamlined with Corporate Institutional Banking "CIB" strategy to be the Leading International Bank.

Global Network Banking "GNB" is one of the fastest growing businesses in HSBC and a key pillar of our Group Strategy. Despite the ongoing challenging global and regional economic circumstances, the business continues to present a resilient performance. Going forward, CIB is keen to deliver on its strategy to attract the right customers who benefit from our international connectivity. A key priority will be to help bankers to increase revenues while maintaining absolute focus and execution of Global Standards, Risk & Compliance to ensure that our conduct matches our values.

Main Responsibilities:

• Support 3 bankers with a portfolio of 25-30 names of GNB complex clients to provide them local banking solutions according with its parental guidance; products such as: Cash Management, Payroll, FX and Derivatives, Credit and Lending, Trade and Supply Chain Solutions, Insurance and Investments.
• Follow each Banker effective strategy to manage customer relationships, anticipating customer needs to provide a best-in-class service to position HSBC as the market leader in this business.
• Help the Team to ensure timely and accurate maintenance of customer information on different bank systems as required. Strong focus on commercial activity and reporting under CRM systems.
• Support bankers to comply with CDD (Customer Due Diligence) and KYC (Know Your Customer) procedures according to group policy.

Requirements

• Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
• Ability to interact with business customers at all levels
• Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
• Excellent time management, planning and organization skills
• Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
• Proven ability to deliver creative and flexible customer solutions
• Advanced English

We are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.