BANAMEX - COORDINADOR COMERCIAL AFORE

Citi; México; On-site; MXN 250,000 - 450,000; Full time

Job summary

Citi in Mexico is seeking an entry-level Field Sales Team Lead to provide leadership and direction to a team delivering sales support with the Consumer Sales group. The role focuses on seamless Citi client service and helping the team meet sales goals.

Responsibilities include coaching, account management, and proactive client engagement to promote Citi products while maintaining strict compliance with regulations and internal policies.

Qualifications

• Must have experience in financial sales and management.
• Proficient computer skills.
• Strong written and verbal communication.
• Proactive leadership and motivation.
• Ability to meet sales targets.
• Bachelor’s degree required.

Responsibilities

• Lead a team of employees to deliver a full range of sales support activities for Citi clients.
• Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members.
• Service existing accounts and establish new accounts to increase revenue for the bank.
• Proactively approach Citi clients to identify real needs and promote Citi products.
• Provide product information and outline features and benefits to clients.
• Identify cross-selling opportunities to sell other Citi products.
• Achieve or exceed sales targets and ensure compliance with laws, Citi policies, and risk management.

Skills

Leadership

Communication

Problem solving

Sales

Customer service

Microsoft Office

Education

Bachelor’s degree/University degree or equivalent experience

Job description

The Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Responsibilities:

• Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
• Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
• Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products
• Provide advice and product information to Citi clients as appropriate, outlining features and benefits
• Identify cross-selling opportunities to sell other products
• Achieve or exceed decided sales targets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Previous relevant experience preferred
• Experience in financial sales, customer service and management required
• Proficient computer skills
• Proactive leadership and motivational skills
• Consistently demonstrates clear and concise written and verbal communication
• Creative problem solving and decision-making skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Consumer Sales

Job Family:

Field Sales

Time Type:

Most Relevant Skills:

Please see the requirements listed above.

Other Relevant Skills:

For complementary skills, please see above and/or contact the recruiter.

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