B2C Sales Training Specialist – Multichannel Onboarding

Philip Morris International; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Philip Morris International is seeking a Sales Training professional to identify, implement and optimize commercial training programs for B2C environments, aligning with national strategies and frameworks. Develop capabilities across channels and categories to drive consumer-centric experiences and business growth.

You will co-create onboarding and continuous learning journeys, partner with commercial leadership to address capability gaps, and monitor impact through KPIs like sales performance

Formación

• 3–6+ years of experience in Sales Training, Sales Enablement, or related roles.
• Proven experience in B2C industries.
• Experience supporting multi-category or multi-brand portfolios is highly desirable.

Responsabilidades

• Coordinate and/or execute comprehensive sales training programs including product knowledge and development/upskilling.
• Support the design, construction, and updating of training programs for the B2C Force.
• Co-create and deploy onboarding and continuous learning journeys for frontline teams across categories and channels.
• Partner with commercial leadership to identify capability gaps and translate them into targeted training interventions.
• Monitor training effectiveness through KPIs such as sales performance and customer satisfaction.
• Deliver coaching frameworks and tools to frontline managers to reinforce training adoption.
• Analyze sales performance and training data to identify gaps and drive improvements.
• Manage 3rd party headcount and ensure training budget aligns with business objectives.

Conocimientos

B2C Commercial Acumen

Facilitation and Adaptative Communic

LMS experience

Agility and Adaptability

Educación

University degree

Descripción del empleo

Philip Morris International is seeking a Sales Training professional to identify, implement and optimize commercial training programs for B2C environments, aligning with national strategies and frameworks. Develop capabilities across channels and categories to drive consumer-centric experiences and business growth.

You will co-create onboarding and continuous learning journeys, partner with commercial leadership to address capability gaps, and monitor impact through KPIs like sales performance