Auxiliar De Ventas Y Atención A Clientes

Axlaguer; Hermosillo; Remote; MXN 167,000 - 234,000; Full time

Job summary

Axlaguer busca un Representante de Servicio al Cliente de Seguros para su equipo totalmente remoto. La persona será el punto de contacto principal para los asegurados, respondiendo consultas y resolviendo incidencias relacionadas con pólizas.

Se requiere capacidad de comunicación excelente, empatía y conocimiento de productos y procedimientos de seguros. Se ofrece entorno de trabajo remoto y enfoque en satisfacción del cliente desde cualquier lugar en Sonora/ México.

Qualifications

• Experiencia en servicio al cliente de seguros.
• Capacidad para manejar consultas y resolver problemas.
• Habilidad para comunicarse con claridad y empatía.

Responsibilities

• Responder de forma rápida y profesional a consultas de clientes por teléfono, correo electrónico y chat.
• Asistir a los asegurados con preguntas sobre pólizas, cambios y inquietudes.

Skills

Atención al cliente

Comunicación efectiva

Paciencia

Job description

Our client is seeking a compassionate and efficient Representante de Servicio al Cliente de Seguros for their fully remote team. This position is critical in providing outstanding support to our policyholders, addressing inquiries, and resolving issues related to their insurance policies. You will be the primary point of contact for clients, ensuring a positive and supportive experience. This role requires excellent communication skills, a patient demeanor, and a thorough understanding of insurance products and procedures. Join a company that values customer satisfaction and offers a flexible, remote work environment. We are committed to building a team that is dedicated to serving our clients with the highest level of professionalism and care, from anywhere in Sonora .

About the Role

Our client is seeking a compassionate and efficient Representante de Servicio al Cliente de Seguros for their fully remote team. This position is critical in providing outstanding support to our policyholders, addressing inquiries, and resolving issues related to their insurance policies. You will be the primary point of contact for clients, ensuring a positive and supportive experience. This role requires excellent communication skills, a patient demeanor, and a thorough understanding of insurance products and procedures. Join a company that values customer satisfaction and offers a flexible, remote work environment. We are committed to building a team that is dedicated to serving our clients with the highest level of professionalism and care, from anywhere in Sonora .

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Assist policyholders with policy-related questions, changes, and concerns.