Automotive Customer Success Executive - SAP Expert

Rosenberger México; Apodaca; Presencial; MXN 550.863 - 734.484; Jornada completa

Descripción de la vacante

A manufacturing company in Nuevo León is seeking a Customer Service Executive. You will ensure customer satisfaction through timely management of their requirements and collaborate with various departments. The ideal candidate should have at least 3 years of customer service experience, expertise in SAP, and strong analytical and interpersonal skills. This is a full-time position offering opportunities for professional growth.

Formación

• 3 years of customer service experience.
• 3 years of experience in manufacturing.
• 3 years of experience with SAP.
• 2 years experience with DDL Ford (desirable).

Responsabilidades

• Answer customer needs in time.
• Provide solutions to customer requirements.
• Work with other departments to solve customer requirements.
• Maintain customer trust through excellent support.

Conocimientos

Customer service

Analytical skills

Problem solving

Effective communication

Interpersonal skills

Herramientas

SAP

Descripción del empleo

A manufacturing company in Nuevo León is seeking a Customer Service Executive. You will ensure customer satisfaction through timely management of their requirements and collaborate with various departments. The ideal candidate should have at least 3 years of customer service experience, expertise in SAP, and strong analytical and interpersonal skills. This is a full-time position offering opportunities for professional growth.